Iolo System Mechanic Pro reviews and complaints
System mechanic professional
Hello. on the 10/08/2016. I purchased iolo Mechanic Pro.
I am now getting a lot of interference with my Laptop My viewing coming and going. plus my system is very slow. As for this trouble is it possible to get some kind of rebate back and cancel my subscription. I have now gone back to A V G. as I was getting less problems.
Yours
William Carter. 20/08/2016.
Other than my problem with iolo mechanic pro I have no other complains about the company.
fault in product
Below is my last communication with the IOLO company. It is an admission of a problem with the product. A virus knocked out System Shield, a key part of System Mechanic Pro. It has not worked since, and i have had to use other anti-virus programs. Since then, in over a year I have heard nothing from IOLO.I have tried to contact them several times. On one occasion, I did eventually get through to a technician who was incredibly condescending and barely understandable.
Regards,
Alan Sidorov
[protected]
[protected]@telus.net
Dear Alan,
Unfortunately we do not have any further information at this time. We will address this issue in a future build of System Mechanic and will notify you upon its availability. We do apologize for the delay.
Thank you for your time and patience. If you have any further questions, suggestions, or comments about any of our products, don't hesitate to contact us using this case. To provide for better tracking of your issue and to ensure accurate responses by Customer Care, please do not start a second case on the same issue as this may cause unnecessary delays. For your reference, your case number is CAS-1068715. You may also visit Customer Care online at http://www.iolo.com/customercare.
Regards,
Allie D,
Customer Care Representative
http://www.iolo.com/customercare
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