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The same thing also happened to me - Redsave are basicaslly scammers. I have never know such underhanded trading - I have also reported them to trading standards via consumer direct as i believe they are misleading 'customers' by not allowing you to trade without taking out the ridiculous monthly subscription - the 'so-called' discount is just a ruse - you can buy cheaper elsewhere. I also had to cancel my credit card - but since it was issued via a bank it also caused lots of issues with them.
- the whole thing is disgusting! - PC49 -Wakefield
The complaint has been investigated and resolved to the customer’s satisfaction.
Total scam. bought an item for £10 and since then they have removed their 'membership' charge of £19.95. unfortunately i was buying a lot online at that time, they dont set a direct debit either (that needs customers approval) they just help themselves every month. emailed several times got no reply. threatened to involve the police they finally replied. i was sent a link to cancel my 'membership' i did NOT fill in form as i did not agree to any 'membership' i did not know what i was canceling but they have not taken any more money but still waiting on my money being returned. i did not phone instead done everything email so i have written evidence. looks like i might have to take to court to get my money back from these crooks. DONT GO NEAR THEM NOTHING BUT SCAM.
I've just read the same problem people have had regarding payment taken out of the account with authorisation. Red save say its in their terms which are not highlighted at the time of purchase. The should clearly state while buying that th customer is automatically forced to join thier membership of £19.95 and there is no option to opt out. So please people once again like other do not buy from this website. Cheating fraudsters.!
Brought a paddling pool in july for £20, did not realise was signing up to club at £19.95 a month in total that paddling pool has cost me £120 should be called rip off.com.I rang to complain only to be told the price was a redsave price not a retail price, can you honestly tell me anyone who would knowingley pay £20 a month for nothing, they no they are wrong and so does everone else who deals with them, its day light robbery what there doing and its time somethink was done about it.
Chaz Park
DO NOT Purchase anything from REDSAVEPASS.COM, they sell a variety of "low cost items" ( I purchased a Car scratch repair pen for £1.99 ) but in accepting their TERMS & CONDITIONS you are signing up for a recurring charge of £19.95 per month !
They give you the first month free, then charge from the 2nd month, so you don't realise !
Please pass this on to as many ppl as you can...lets see the power of the internet save some ppl from these B*******D Scam merchants
Cost so far £1.99 pen £3.79 postage £19.95
Debit Card CANCELLED
My Barclays account on the 2nd and 30th/31st of each month for at least the last 8 months has had 2 lots of £19.95 taken out without my authorisation of knowledge. I have never bought from this site and need these funds to go back into my account asap due to rising costs of bills etc. Obviously a huge scam which needs to be stopped. This site needs to be closed down once and for all.
I bought some items some time ago from this site, and i do not check my bank account that often sadly, to find that this site has been taking £19.95 from my account every month for some time, as they must automatically create a direct debit if you dont cancel some sort of saving scheme that i did not sign up too, how many people have they done this to?
I have had an amount of £19.95 taken from my Barclaycard credit card. I have not authorised this nor do I know what it is or where they got my details from. It says for fees.
I have also become a victim of the regular £19.95 payments without purchase. My bank is dealing with it.
I purchased from this company in January 2011 Value of order £1.99 + 50p p&p. Then 6 months later had £19.95 taken from my account, without my knowledge or consent. (I'm 14 years old and gutted!)
i have checked my staitment today from barclays bank on it has £ 19.95 unauthrised payment from redsavepass.com but as for as me i never aouthrised this kind of payment could you check its come from where
They charge me 2 lots of £19.95 for one item costing £1.99. Didn't answer phone and didn't deal with my request to cancel. It was a subscription website, but it did not tell me that. Reported it to my bank and they cancelled all my details and have asked them to repay me.
Redsavepass.com have continued to take funds from my account despite my unsubscription last year.
I have 2 lots of money come from my account and not happy sent 2 emails asking to cancel this notyhing has done now contacting bank to cancel direct now, this is a thieving company who has no regard for any customer's buying from there site never touch this site with a barge pole ..
same happened to me, i bought 2 back supports November 2011 for £2 each, one was faulty, rather than send it back it only cost £2
I just binned it and got another one at the £1 shopr for a £1! Fast foward 5 months later and I have had 5 payments of £19.95 taken out of my account, before I realised yesterday (April 2012). I entered through google and I was not shown 2 prices, I did not realise that I was signing up for anything. It might be legal but it is border line theiving.
I never ever received any other correspondence from them, reminding me that I was a member of their sham site. So now a £4 purchase has cost me over £100 ... gutted, I work hard for my money and these scabs can just take it anytime. Bank couldn't even cancel it. But I have sent an email to Watchdog and I am calling Citizens Advice Bureau tomorrow and I will take this further.
Thieves - I am disgusted after reading lots of reviews on this [censored] company who no one seems to be able to stop them.
I sent an email via their website and got a reply from Scott today that they had billed me correctly! B*******ds
I am one of many people who is being ripped off with scam and i think that everyone who is getting ripped off from this so called company called redsave should get together and do something about it because they have been getting away with it for too long and somehow they must be stopped.
You may of clicked on to a certain website or agreed to something else entirely different but then they send and use you card details for other things, unfortunately you have no hope with retrieving monies back, I would suggest you cancel your card.
It has happened to us aswell, we brought the paddling pool for £40 and not one mention of a £19.95 subscription fee. Its been over six months and we have contacted them and they will not stop taking money. I just wish we could do something to stop these scam artists to stop.
SAME HAS HAPPENED TO ME!
JUST DISCOVERED THAT EVERY MONTH I ALSO HAVE £19.95 TAKEN FROM MY BANK ACCOUNT EVERY MONTH FOR A VERY LONG TIME, WHO ARE THESE PEOPLE AND HOW DO THEY HAVE THE AUTHORITY. HOW SO I STOP THIS?
I hope i won't have to pay for my complaint, you never know those days.I will never buy anything on line from now on
I don't know how they do it but they've been taken 19.95 for 15 month from me, and this is happening to a lot of people I call this money stolen easy, but nobody seems to be concern and stop them doing it I guess it's become legal I am really annoyed, I work for a living .Regards Kabbadj
redsave are a buch of crooks
The only way i have been able to stop the redsave payment of 19.95 coming out of my bank was to shut my bank account down and sart an other one after bening unable to stop the payments coming out each month
you con not stop redsave over the phone by e mail you have to fill in a form with a order mumber that i am not able to get from any of the pacaging or papers the came with the item
P marshall
the redsavepass has just taken £ 19.95 in my hsbc bank without my consent just because i bouhgt a some iteem from them in the beggin of auguest and the iteems was payed long time ago my they have to take £19.95 again in my a/c even the things i ordered was incomplet. i did cauncelled them because i realese that they were thift. this web side should be reported and close down.
i too had £19.95 taken from my HSBC a/c. Just got off the phone to HSBC as i got a letter saying they are going to re-apply the debit because i accepeted the merchants (redsavepass.com) TOS. I ordered a £6.49 vuvuzela from them at the begining of the world cup. HSBC said there is nothing more they can do, but the company is being investigated. http://blogs.mirror.co.uk/investigations/2008/10/redsavecom-is-keeping-lawyers.html theyve been pulling this ### for years.. Unfortunately theres not much we can do about it except bite the bullet. Luckily i caught them early, logged into my a/c on their site and cancelled my "subscription" i suggest you do the same too before they take more money...
Just read the post by Mr Stimson, It has just happened to me... contacted my bank who have advised me to contact Redsave... hoping the matter is rectified.
Most annoying