The complaint has been investigated and
resolved to the customer's satisfactionResolved Raine Systems LLC — Beware
resolved to the customer's satisfaction
Raine Systems is residential water softeners door to door sells. The many complaints and bad rep that the company was getting for other softener businesses about their poor and fraudulent sales tactics for one sales person, his name is Joe Yonan co owner of Raine Systems. The complaints stem from fluctuating prices (if you have a Mercedes in the drive way your price is going to be a lot more then the persons with the ford escort a few doors down for the exact same equipment) he lies that their is a builder rebate and acts if he is with a builder program when he is in know way affiliated with a builder, he also tosses in the factory rebate on the equipment when there is not one of those either to get the consumer to bite. He also misrepresent the equipment that the capacity of the unit is much higher then it is, That a Media Shield that is placed in the unit will last twice as long then it does and that you wont need to add salt for a year and so on their installers have no experiance and if you need service they send out their 16 year old or wife to try and figure it out, and if you are Asian or Hispanic he really turns up the Bull.. This is first hand knowledge, with witnesses. The bottom line is this guy is all over the Houston and Katy area pushing these systems with false statements to make the sale. He is the biggest con artist that I have ever been around. All that know him can't trust him and should not, and I think consumers should be warned about this company. He also has a bad reputation for slamming the other companies out there while making his sales pitch to consumers. I could go on and on about this person and his partner. They have done business under Rayne of Houston which was bought out by Dupure International then they started Raine Systems, Rayne Pure and now thinking of changing there name again to Infinity Water.
BEWARE OF THESE GUYS!!!