Activity by serious Thomas
Cape Town, ZA
Registration date: Dec 01, 2020
2 helpful votes
Complaints
2
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serious Thomas’s complaints
May 11, 2023
5:52 am UTC
I called Telkom 13 days ago and ordered the Smart Voice Basic Package for R. 225.00. All my details were taken and I was served with a reference number which was 1618401115A and was told it will take 7 to 14 working days for the order to be completed. As I did hear nothing from Telkom as usual I called in again and was told there was an arrow on the system...
Dec 01, 2020
3:16 am UTC
The complaint has been investigated and resolved to the customer’s satisfaction.
Travelgenio has left an official reply on this complaint.
To whom it may concern
I have send several emails to travelgenio customer service and there has not been an anther or a reply. I called about 10 times to Spain but again no answer I am not used to that kind of bad service. they are very quick when you book your flight but after that no service whatsoever. I booked a return ticket KB5UFT from Cape Town to...