The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Waste Management [WM] has left an official reply on this complaint.
Waste Management has failed to pick up our trash two weeks in a row now. We paid our recent bill and expected to get a refund since we are moving however are being told that on each bill is a notice that any received payments will not be refunded. Not only are they not providing the service they promised but are charging us another 3 months of use when we are moving. Do not go with Waste Management, look for another company.