The complaint has been investigated and resolved to the customer’s satisfaction.
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RCN Telecom Services has left an official reply on this complaint.
I have been with RCN for almost 20 years. There have been numerous problems over the years but I always gave them a second chance. Here's my most recent one. I called to add phone service to my existing cable & internet package & to try & get a reduction on my monthly bill of $200.00. They quoted me $158.00. I had them confirm twice that they were only...