The complaint has been investigated and resolved to the customer’s satisfaction.
Mr. Cooper (collections sup) 7032558387
He was rude, disrepectful, and not willing to resolve the issue at with waiving "some late fee"--not all...The last fees were accessed due to my allotment being set up 10 days after the payment was actually due. No one ever explained this to me. In fact, when I would call the reps at the 1800 # they stated that I had...
