Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Other Review of Preferred Homecare, Denver area
Preferred Homecare, Denver area

Preferred Homecare, Denver area review: Can't order CPAP supplies, despite repeated contacts

B
Author of the review
1:05 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received my CPAP machine on January 10, 2025. I still am unable to order supplies for my machine. The lincare.com online ordering system (through the patient portal) gives a "something went wrong" error message. The phone and chat contacts lead to an admission that they don't have the correct size listed in my records. They promise to contact my local office to update my record so I can order online.
But I still can't order replacement parts!

Country of complaint: United States

Claimed loss: Two months of not be able to order replacement parts for my CPAP

Desired outcome: Fix the problem with the ordering glitch, fix my record so it shows I use the AirFit N20 Large, and let me order a replacement. My current mask needs replacing.

Confidential Information Hidden: This section contains confidential information visible to verified company representatives only. If you are affiliated with company, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment