I have had the worst experience with Plush Media /www.Plushmedia.net . I purchased a fully functional e-commerce site and logo. I paid them $1125 in full through Paypal, which as also allowed me to be scammed. I have also filed an ic3.gov complaint, which is the FBI Internet crime division. On my confirmation sheet, they list the employees as Amber Allen, Michelle Stewart and Nicole Ortiz. They also provide a phone number which they refuse to answer and a FALSE Atlanta, Georgia address. My attorney sent them a letter through certified mail, which BOUNCED BACK. They also are not even a registered business in ANY state. They owner's real name is DOMINIQUE PRICE and she lives in San Diego, California.
The turn around time to complete my project was suppose to be 8 weeks. From the beginning I had communication issues, which I constantly tried to resolve, but they just ignored my emails. I emailed from NUMEROUS email addresses and didn't receive a response from a single email. Three days before my project was due to me they cancelled my project because my attorney contacted them. I had received NOTHING. No complete logo and have never even seen a mockup of my website. Since I had received absolutely nothing I asked for a full refund, they told me they would refund for the website but not for the logo which I NEVER received. I called and emailed NUMEROUS TIMES to get no response. After further looking into their business I found out that they do this to customers often. After 2 months I FINALLY RECEIVED after constant email since they deducted the logo design fee which was suppose to be delivered to me 3 months prior. They claimed they would refund me the difference for my website, and I have still received NOTHING! Plush Media/Dominique Price are truly SCAM ARTIST. I am a business owner. This "business" is completely inconsiderate and has horrible customer service. Now I am out of $1125 and have to pay a completely different company. Dominique completes bigger companies projects to get exposure, but when it comes to smaller companies she scams them. This company is FRAUDULANT. BEWARE!