Fibre installed 7 May 2018. We moved into the office 11 May. Been unable to get Telkom to confirm the IP address for the router for 2 days. We ran an IP scanner to get it.
We can ping the IP but it is unreachable on the web portal. I've been told it is a portal issue is an authentication problem and since yesterday 12pm a technician has been "scheduled"
The manager that I spoke to now told me that is not the case and I just have to wait
We have a business to run, we cannot sit without internet...