The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Pacific coast clearing servicesfraud

Paid $60.00 for books for children in foster care. Was told I would received proof that books would be donated & delivered to children in need, but someone would contact me first via phone to verify my purchase before cashing my check. 2 months later, no phone call to verify, they cashed check, no one answers number on receipt and they only ones that know where my monies went are the young people who came to my door yanking my chain for the company who taught them how. Do not buy, magazines, books etc. From these young people knocking on your door wanting to get points, credits or rewards thru your subscription orders. Beware!

Responses

  • Kl
    KLH2011 Sep 24, 2011

    I had the same problem with this company. I decided to file a complaint with the BBB. I gave them a check for $50.00 and $20.00 in cash. It has been over a month and I still have not received my refund for $20.00. After looking them up on the internet (they go by "tower of power sales inc.) I quickly stopped payment on my check. When I received my check from them, they had a stamp on the back tower of power sales, pay to the order of bank of america "for deposit only" with an acct. number on the back, so they did try to deposit my check. I could only find one e-mail address "[email protected] I have never recieved a phone call, or a response from the e-mail I sent. I think this is a fraudulent, misleading, dishonest company. These kids come to your door and are very convincing. They say they are building points for a trip to europe. Beware consumers!!!

    0 Votes
  • Sc
    Scotty Feb 21, 2011
    This comment was posted by
    a verified customer
    Verified customer

    Pacific Coast Clearing Services denied, refund, scam Internet

    A college age door to door salesman who claimed I could either purchase a subscription to a magazine, or I could purchase a subscription of a magazine and have it sent to a local childrens hospital, thus gaining a charitable write-off. He claimed he was participating in a sales competition with a grand prize of some vacation trip. Later after conversing with the salesman I began to get an uneasy feeling about his legitimacy and decided I would cancel the order.

    I mailed out my cancelation form THE DAY OF the order, which happened to be a Saturday, so technically it didnt reach the post office till the following Monday. The form stated that the mail needed to be postmarked within 3 business days of the date of sale. Correct me if I'm wrong, but Saturday and Sunday are not business days.

    Weeks later I received a letter stating that my cancelation was denied because my letter was not postmarked within 3 days of the date of sale. I immediately called the number on the letter and was connected to a representative who claimed my letter was not postmarked until 2 weeks after the date of sale. My apartment complex has daily mail pickup so I know that that is impossible, no matter how slow the mail is running. At that point the representative became hostile and refused to assist me any further.

    I have filed the information with my city council to see if this company even has the proper permits to come onto the property where my apartment is.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.