OptimumWifi review: Wifi

Hi I was denied service at my residence that I own for 9 years due to somebody fraudulently using my address I submitted all my identity proof and was written off by a supervisor that didn’t speak to me that my house was deem unserviceable since I live at the current residence when this scam was being done I have direct tv and Verizon internet for 9 years how can you say I have service at my house when I don’t have any optimum line router cable service from you worst customer service