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CB Business and Industrial Review of Naxopresence UK Ltd
Naxopresence UK Ltd

Naxopresence UK Ltd review: Misleading advertising 59

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Author of the review
9:09 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Auction is set to TAKE money from people who would not suspect that the PRICE of adding 1 penny to the bid costs 1 dollar.. ! Most online auctions you get what you spend.. if you spend $20 then you get $20 in total increments.. and do NOT spend one dollar to bid only 1 penny on an auction. YOUR COMPANY takes advantage of people use to EBAY.. and there is NO FUN (as your url states) in being USED...

The fact that I was not able to bid manually, added to the insult, with the mandatory Robot zipping thru my $$$ within Seconds!

Your company is a RUSE to steal from people! I want my $19. back.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

59 comments
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cranky as
Cairns, AU
Nov 23, 2010 3:37 am EST
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I've lodged a dispute at Paypal as well... so we shall see what happens. I don't expect much, cos i think BidFun have covered their bases? I was silly enough not to read that my credits i paid for were not refundable until after i bought them. Within 10 bids i realized it was all a bit "sus" with the whole bidding process, but could not get a refund on my unused credits. I looked into closing my account, but that meant i would lose all my credits along with it!... So basically the moment you buy your BidFun Credits, you are basically making a donation to the company (of course you may be lucky enough to win an item).
I have to add, that one item i was bidding on (worth $1500 RRP) sold for $330+, which means not only did BidFun make money on the purchased credits (dollar for dollar), BUT they also made over $16, 500 on that one item!... every bid increases by 0.02 cents which costs us $1.00 per bid! Not bad eh? They take their $16, 500 and buy the item from somewhere else on your behalf, and have it sent to you with FREE postage.. how generous of them ;-

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tgriffin75
Adelaide Metro Area, AU
Nov 23, 2010 1:24 am EST

Yes, not happy got sucked in yesterday, spent $40.00 and got nothing. This is all a scam and I have requested my money back from paypal, which I am not giving up even If I have to take it further. They are a bunch of ripoff and scammers. DO NOT USE THEM

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cranky as
Cairns, AU
Nov 23, 2010 12:31 am EST
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Yes, I finally realized that too.. here is another reply i got from them:-
my question: At 00:18 23/11/2010, wrote:
>I've spent $100 to bid on auction items, but it's impossible to win bids on any products you offer. It's only by pure luck that i won 20 extra credits yesterday.
>I'm really not happy about this at all! It's more like gambling in a no-win situation.
reply:
Hi,
All auctions have a winner, several dozen auctions are won every day, over 20 000 since we started, so it is definitely not impossible to win. Strategy is an important factor that does make a difference, and there is no random element involved, so it does not qualify as gambling.
The BidFun team.

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sonis
Perth, AU
Nov 23, 2010 12:18 am EST
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It's all [censor], they are liars who have their own robots to bid against innocent people trying to win stuff.

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cranky as
Cairns, AU
Nov 23, 2010 12:09 am EST
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Wow!.. i actually got a reply from them after questioning about a participating bidder :-
Question: > Who is ULYSSE20 and why would they bid more than $2000 for a $400 bid credit auction?
>Please explain?

Hi,
He is an user like all others, buying and paying for his credits like everybody else. He actually only used 724 credits on that auction.
That indeed does not make much sense, but that's beyond our control.
The BidFun team.

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sonis
Perth, AU
Nov 22, 2010 11:10 pm EST
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Guys, you need to open a dispute with paypal like I did. When the company bidfun then refuse to reimburse you, you escalate it to a claim. Claim for all of your bids. If paypal get enough claims they should look into this site and get them shut down.

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cranky as
Cairns, AU
Nov 22, 2010 7:41 pm EST
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Oh yeah.. i forgot to mention what a complete waste of time that site is. You have more chance in winning lotto than winning an auction!

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cranky as
Cairns, AU
Nov 22, 2010 7:39 pm EST
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Yep.. i got sucked in too.. and lost $100 in no time at all. There is no obvious way to contact the company online and they are probably using a bogus address anyway?. Surely this cannot be legal? Apparently they don't even own the products they are selling! .. One auction winner got his product sent to him directly from amazon.com ...
So these guys literally make THOUSANDS of dollars on a product worth a few hundred bucks, that they don't even have in stock!.. they just order the new product for the auction winner from all the profits they make.. or should i say steal!?

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sheri242
Medicine Hat, CA
Nov 15, 2010 9:22 pm EST

I agree with the ripoff statements made about "bidfun". Where are the consumer protection laws ? I am proposing that a class action lawsuit be filed against this company if at least to get them shut down . Also disappointed in paypal as I did not think they would be involved with these "scam" [censor] businesses. Anyone know a lawyer who wants to make some money and see a little justice? I think there are consumers all over the world who got ripped off here and would be eager to join.

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sonis
Perth, AU
Nov 13, 2010 11:51 am EST
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OKAY THESE [censor] NEED TO BE SHUT DOWN NOW. EXCUSE MY LANGUAGE BUT THEY HAVE NO CONSCIENCE RIPPING OFF INNOCENT PEOPLE WITH THIS DISGUSTING SCAM. I HAVE APPLIED TO GET ALL MY MONEY THAT THESE FILTHY [censored]ERS STOLE FROM ME BACK FROM PAYPAL SO I WILL LET YOU KNOW HOW I GO. [censor]ING [censor]S!

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WEDDY
, NZ
Oct 18, 2010 6:46 pm EDT
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FULLY AGREE, I GOT TO WIN AN ITEM " 16GB FLASH DRIVE " BUT RECEIVED NOTHING, EVEN NO RESPOND

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sillyman
Chatswood, AU
Oct 10, 2010 5:20 pm EDT

I totally agree UK dealer Naxopresence UK Ltd is a robber. i spent lot hours and dollars that wasn't any result.
Is any body can tell me if get money back.

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JForr10
, IE
Oct 07, 2010 11:43 am EDT
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These criminals should be shut down. Bids are placed by the same "users" after the countdown timer has reduced to zero, extending the auction time by days in total. It's impossible for any ordinary user to win an auction. Except, of course, when their server crashes. Look at the "winners" names. Then look at the different sites, eg: ireland and uk. How can the same person win on two sites at the same time?
I challenge polo974 and mattmusician to reveal themselves and tell me how they managed to win Ipads on bidfun for €39.64 and €71.90. I also challenge them to reveal how much they paid for their bidding credits. Bidfun would have received a total of €21, 154 in bid credits for 2 Ipads retailing at €599 each. What robbers!

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RealDodgy
Sydney, AU
Sep 26, 2010 11:59 pm EDT
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Yeah, I have grave doubts about this bidding system. Or, even if the other bidders are actually real.

If you work it out, if you are bidding 2 cents a bid, then an item won for $300 (starting from zero) would take 15, 000 bids for everyone involved to bid up to that amount (300 / .02).

This would cost a minimum of $12, 000 if the credit cost is 80 cents (15, 000 x .8).

If a new bid adds 20 seconds to the clock, an item will take around 3 and half days to finish.

NOTE, there is no way to contact them from the website! Very dubious. The only way I could see was to write to them via an address noted in the Privacy statement.

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sitescam
, AU
Sep 21, 2010 8:09 pm EDT

I agree - this site is a total rip off - although I fully understood the way the site works before using it (ie. pay $1 for each 2 cent bid) when I was bidding on a couple of items the website crashed - it was not available for many hours after that and when I finally got back on I saw that the auctions I was bidding on were won by somebody else - during the time the website had crashed! Have sent numerous emails complaining about this and requesting my credits for those auctions be refunded but they do not even have the decency to reply. This website is a massive scam it should be shut down.

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jester817
Okotoks, CA
Aug 30, 2010 11:09 am EDT

I am an eBay user... and now glad for this site and having done a little research on this outfit. Too much negativity means only one thing...trouble. I will not be releasing any money to an outfit overseas to begin with, little alone with so many unhappy customers. Past experience tells me to stay away from UK dealings.

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sreddy
, AU
Jun 27, 2010 7:59 am EDT

Its a clear a organised crime. The same biider names appear on all the items which clearly states its their own robots setup to rip off people.
Can anyone stop these thieves?

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Tony3tl
, NZ
Jun 04, 2010 3:20 am EDT
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I live in New Zealand as it is Bidfun.co.nz i asumed it would be in NZ$, i did a trial and bought $20. Found they took $52 off my card and did not give me any bids, Rip off, Rip off, They also you cant email to complain either

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sstock
Bridport, US
Jan 18, 2010 12:15 pm EST

I tried bid fun and was totally ripped off. I put my max bid in on the robt and all my credits were used up and looking in the history and my name never came up I want my $40.oo back this is a big scam beware.

sstock in the USA