I bought the template from www.myamazonsupport.com as I needed to appeal suspension of my Amazon account. This was the worst misatke I have ever made. Once I submitted my appeal I was pernamently suspended from Amazon and I will not be able to sell ever again. I have spoken to another seller who used their template and exactly the same thing happened to him. We are both considering a law suit against this website for misrepresentation. They claim to have 97% success rate- do not be foold into paying them any money. You Have Been Warned!