The complaint has been investigated and
resolved to the customer's satisfactionResolved Mr. Brian Korte - Attorney at Law — Charge of Upfront Fees and non delivery of services
resolved to the customer's satisfaction
On January 23, 2009 Myself (Sandra Burgos) and my husband (Manual Burgos) contracted the services of Legal Modifications Attorney at Law which is a company ALSO DBA. Loan Modification Florida, Inc. as well as DBA. Brian Korte and Wortman Attorney At Law for services in a Mortgage Loan Modification case.
On such date, we paid a fee of $1718.30 in advance to cover the costs of such service. After several attempts to contact the company, we were told in numerous occasions that our files had been lost, we were also routed to a voice mail machine many times until we were asked to resubmit all of our paperwork months later.
Even after having done this, almost two years passed without anything concrete coming out of this process.
We were then forced to take alternate actions and finally surrendered our mortgage through a bankruptcy process.
Mr. Korte's office then graciously notified us in writing that the case was no longer being pursued since the bankruptcy had taken care of it.
We feel as if Mr. Korte's office never intended to take care of our case or provide the service they charged us so much for. We lost our home and we are demanding a refund of the paid fees
We have also learned that the request of upfront fees in exchange for a home loan modification may very well be considered as fraudulent practices and we would like to formally complain against Mr. Korte and his related companies for such act.