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CB Insurance Services Review of Mendota Insurance
Mendota Insurance

Mendota Insurance review: Manupulating their policy 1

L
Author of the review
8:54 pm EST

On 02/25/11 my insurance policy was increased for initial payment of $120.69, the company did not notify me of increase in Policy and there was no signed agreement to this effect. I signed up with GEICO on 02/27/11 and cancelled with Mendota on 02/28/11. $120.69 charged on 02/25/2011 was meant for period of 02/25/11 to 03/24/11. However, because I was not formally informed of increase in Policy, I had my insurance cancelled with Mendota Insurance Company on 02/28/2011. I later received a renewal notice on 03/05/11, after cancellation request was processed. I contacted Mendota to receive a refund from period of 02/28/2011 through 03/24/11.

To my surprise, out of $120.69 which was charged for a whole month period of 02/25/11 through 03/24/2011, a refund check of $45.18 was issued to me (CHECK WAS NOT CASHED). In anger and frustration, I contacted Mendota to inquire why I was given only $45.18 out of $120.69, and they claimed there was a $60 fee which is not refundable. I took the claim up with my bank and the charge was refunded.

I was not notified in writing of increase in policy, nor was any agreement signed for consent. I was not aware of an increase in Policy before renewal. I had no reason to sign up with another company since I was not aware of an increase in my Policy, and I was not notified. If there is a payment to be paid, will be for period of 02/25/11 to 02/27/11 which is $15.51. Out of $120.69 that was charged, a refund of $45.18 was issued, Mendota Insurance Company claimed there is $60 fee charged because I cancelled after renewal. However, I did not receive renewal/increase in Policy notice until 03/05/11 which makes the claim $60.00 fee invalid.

Mendota Insurance Company
www.mendota-insurance.com
[protected]
PO Box 64586
St. Paul, MN [protected]

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K
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KSKEE50
, US
Nov 08, 2013 2:39 pm EST

I reported Mendota to the Arizona Insurance Commissioner due to billing me at a higher rate from 2008-August of 2013-while the insurace company had been billing me under an incorrect zip code which was initially reported in 2008, however, never fixed-never documented. Me not paying attention just continually paying the bill accordingly on a monthly basis. We moved 2.5 miles away from previous address, however, I've been told they go strictly by zip code, in which mine stayed the same. Now in fighting with Mendota and getting the run around and a slap in the face check for what equated to a 1month premium - My insurance premium has gone down by $20+ per month, however, in asking them to research this and how much I actually overpaid, they say they don't have the capability to go back that far...to which I call total BS...if it was funds they were owed, no matter how far back it was, they would definitely want their money. Now I'm told that I have to wait 6 months before the investication can be completed by the Insurance Commissioner.