Brought car in twice for check engine light. Made an appt a week out to obtain a loaner car. Car wasn’t seen for 3 days, then held another 3 days to obtain a pump. Pump was installed. Engine light on again, told it’s the pump (that was just replaced. Being refused a loaner car because of a previous complaint lodged against a rude service person, lou, placed on google reviews.
Desired outcome: Fix pump and any electrical issues aligned with pump for no additional charge. Get loaner car for length of time car is held at service station.