Li'l People review: Service

The manager of Li'l People is unprofessional, rude and doesn't know how to deal properly with the customers. Never bring your kids here. Better to choose kidzoona or other playplace for your child to avoid any unpleasant experience which your child might see or hear from her when you get in trouble with her. She calls parents in a displeasing tone of voice when your time is up. She lacks qualities of a good manager. Instead of acknowledging my suggestion, she answered this way, "kayo po kasi magmmonitor niyan", then just turned back at me. She meant about the playtime of the kids. I suggested if they can remind parents 15 mins. before the time of your kid ends in their playground because as parents, we can't monitor the time hundred percent as we are also watching our children playing. At first, she shouted my name with a very very unpleasant tone of voice twice or thrice as if I have a fault. Then she showed me the paper while saying "time niyo na po oh..."! She wanted us to leave immediately as if its easy to just grab and deal with the kids and tell them we have to go. She said, "ma'am ano po mageextend po ba tayo?!"Kahit na kakasabi pa lang niya na time na, wala pang 2 mins. nagtanong na ng ganyan with a very bad tone of voice kahit I was trying to get my child already.

She lacks excellent communication skills as well as body language when it comes to the customers, empathy and sensitivity. It started when she called me with her rude tone of voice and approached me unprofessionally that's why I suggested something better that will help them monitor the time. There should be a time keeper. This kind of people should not be there in that position or else there will be plenty of complaints soon and it will affect your operations and revenue. I would like her to apologize because she ruined my date with my little boy. SM Clark Li'l People