Lakes of BriceLeah Steele lied to me to sell the apartment and ignored my illness

I
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a verified customer
Verified customer

To whom it concerns:

Hello, I feel so angry by being deceived by the property manager, Leah Steele. She did a false advertising on Craiglist by not informing all hidden mandatory fees. She lied many times to sell the apartment unit. She and the maintenance guys always ignore to give me 24-hour notice even though I ask them to do it. One of the maintenance guy just let himself in right after knocking without giving us a chance to answer the door.

The most serious problem is the manager’s lie. We informed her that I have a serious allergy when it comes to living in dirty environment from the first. I was surprised that there have been many people who have experienced or experienced the same problems by living here.

I moved from Colorado for my education. I visited here to get a room in July and spent almost $1, 500. If she informed me with exact information, I would not lose lots of money, time, and energy. She informed all the important information last minute so that she can rent out the room to me. She lied whenever we asked questions. We spent around $3, 000 to move here but she wasted my time and money by deceiving us. I also got sick.

When we came to see the room in July, 2012, the property manager refused to show us the room and told us that the people living in the unit might not be happy if people went there to see it. We thought that they had privacy. She showed us a different room, which looked really clean and nice and told us the room where we would live was the same with the room we saw. Later, I found that she was able to show us the room because the leasing agreement states that “management may enter the Apartment at any reasonable time to show it to prospective tenants.” I feel really angry because she knew all the problems of this unit (serious water leakage and mold) and lied as if this room was in a good condition. How can a person do such evil things when they know someone has a serious allergy? The place looked filthy and unhealthy when I moved in and we found many problems here in this unit. After several weeks after the move, I found mold around the kitchen area. I informed them that there was a mold, but surprisingly she already knew the type of mold, which was mildew…

The main problem is that I am getting sick. My allergy is okay anywhere except this room. I feel normal if I am not in this room. As I am in an unhealthy environment, I am showing all the allergy reactions (congestion, sneezing, etc.). But I’ve never had lung and asthma related problems in my life. My lung is hurting and I cannot breathe well in the room. I have fever, dizziness, dry cough, sore throat, and phlegm. I cannot do anything at home and missed classes several times because of sickness. I feel sick everywhere in this apartment including the living room and bedroom. And this apartment smells really bad along the wall and in the bathroom. I have spent lots of money to have fresh air here. I believe that there was huge water leakage in the bathroom as well. There is no water leakage anymore now. I think it was only thing they did before I rented the room. I asked them to do a complete inspection of the room but the maintenance people only did the minimal works in relation to the mold. I am meeting a doctor who is specialized in allergy and lung-related problems soon. I feel really worried about my health and schooling.

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