I was trying to bid on a item and was told my account was disabled. The auction was about to end so I was a bit panicked. It was after hours so I could not contact customer service. I decided to create a 2nd account and it was blocked as well.
I had aways been in good standing, all invoiced are paid on-time and never had even one issue.
The auction ended and the seller did not even know they lost money because I was prevented from bidding.
Desired outcome: Change system to allow bidding from accounts in good standing. Don't treat all customers like they are criminals. Have after hour options for customer resolutions.