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I owe a bank account some money that was owed when I closed my account. I don't dispute the amount of the bill. I have been laid off since June 15, 2009. Therefore, I have been unable to get the bill paid yet. I am supposed to be going back to work on Sept. 8, 2009. When "Chris" from IC Solutions first called back in July, I told him I was laid off, and could not pay the bill until I get back to work due to having no income. He said to call him back when I get back to work. I said I will. Ever since that day, "Chris" has called me at a minimum of 3 times per day, 7 days a week. I have spoken to him numerous times to send me something in the mail so I can verify the debt, and to have a paper(physical copy) of the bill. He has yet to send ANYTHING! He claims I received something back in June. I told him that I did not receive anything. I have also told him on a number of occasions to stop harassing me with phone calls, and to send me a written notice of the debt owed. He has yet to do so. He still calls at least 3 times a day. In the last 3 weeks, he(Chris of IC Solutions) doesn't even let the phone ring long enough for me to answer it in time. He doesn't leave any messages, either. This is obviously NOT an attempt to collect a debt. It is an attempt to simply harass a customer.
Company Business Name: IC Solutions
Country of complaint: United States
Address: I.C. System, 444 Highway 96 East, St. Paul, MN 55127-2557, Michigan
Phone: 651-204-1461
Update: the name of the company is IT Systems. NOT IC Solutions.
Just cross checked my info. The CORRECT info is IC Systems. Sorry. Updated info and address is included now.
The complaint has been investigated and resolved to the customer’s satisfaction.
you are under no obligation to talk to anyone over the phone, they can't help you with your bills when you declare your hardships to them, let them send you a letter in the mail, like everyone else does. If need be call that number and tell em what the last guy did, you just got your phone and you want them to STOP! DO NOT GIVE THEM ANY PERSONAL INFO. Just your phone number. That's all. They DO NOT need anything else. If they decline, tell them you're calling the FCC, 1-800-Call-FCC. www.fcc.gov. Follow that up with the fact that you're gonna call your local and state law enforcement too. That should end pretty quickly. It appears that these people "IC SYSTEMS" purchased debt from someone you did owe money to. What does that mean?... Companys who are owed payment from consumers only try to collect debt for a select period of time before they quit. Rather then take a total loss, they sell the debt to companies like IC systems. To expand on that, Let's say you had a $100 debt with XYZ Company. They tried to collect on it. Then never heard from you. So they sold the $100 debt to IC SYSTEMS for $50 or less, so they could make some kind of profit. Then IC Systems calls and harrasses you into the debt. The full $100 debt. The purpose of the call is to scare you into paying. You, as a consumer in the United States have rights though. They can not do anything other then as you to pay the debt in a diplomatic manner. Beyond that, yelling, cursing, telling you to forget paying the rent or power and send them money or even talking to you like your a criminal or a bad person is in deed illeagal. Now from a techinical stand point, and people who represent companies like IC Systems won't like this... If the original creditor sent the debt to IC Systems, a second party collector that means that IC Systems has to proove that it is in deed a legitimate debt. This means they have to provide you DETAILED invoices, bills and records associated with the debt. Not just a piece of paper saying your name and a dollar ammount. I'm not encouraging you to scam the scammers, I am telling you though that IT IS WORTH YOUR TIME to tell them to send all communication by mail. confirm whatever address they tell you, weather correct or not. If you get a letter, respond with a Printed letter asking them to VALIDATE the debt. Don't correct any incorrect information that they have incorrect in their file of you. I know it sounds wrong, but then again what are they doing? In return you may get a letter that says your name and some company you may have owed money to. A one page letter is not LEGGAL VALIDATION OF DEBT. It would not stand up in ANY court in the United States. Seriously. They have to send you every detail, every charge and explain every charge with the same kind of break down as you would get at the supermarket on your receipt. Think about it. Credit cards send statements that break down who you bought items from, when you made the purchase, where (address) it was you shopped at etc. IC Systems too has to proove the debt in the same manner. If not, it is the same thing as a criminal in jail sending you a letter he/she printed from computer in jail saying you have a debt with his/her "company". Would you pay a criminal? Seriously? For all we know, this IC Systems could be just that. Some dude or chick in a prision cell who is scamming people out of money. It's not like it hasn't happened before. It has! I found this number [protected] in a lot of postings after google-ing it and I'm pretty pist at how many people are being taken for fools. DON'T BE A FOOL!