The complaint has been investigated and
resolved to the customer's satisfaction
I. J. Morris Funeral Directorsfuneral arrangements

Marc Flamer of I.J. Morris Funeral Directors convinced my dad to sign a contract to prepay for his own funeral arrangements. He followed my dad home from the funeral home to get a check rather than allow him to mail it to him. Flamer told my dad that he had 30 days to change his mind and get a full refund (as stated in the contract). 14 days later my father handed a cancellation letter to the receptionist at the funeral home for which he was given a reciept and told to expect a check within 30 days. It has been over 5 months and he has still not recieved his refund. He has called several times over these months and is always told to expect a check within a few days. Marc Flamer has not returned any of his calls. When I called the funeral home today on his behalf I was given the number of a company that I was told handles "trusts" for I.J. Morris. After some more wasted time, I found out that I was sent on a wild goose chase because this company hadn't paticipated in any new business with I.J. Morris since 1994! I. J. Morris' parent company has apparently been handling their own trusts since then. I will now need to contact the Florida Department of Financial Sevices [protected] for assistance.


  • Ry
    Ryan Scott Oct 28, 2012
    This comment was posted by
    a verified customer
    Verified customer

    The reason that your father was asked to sign promptly is to ensure he got the price he was quoted not to scam him by any means. If he waited till the person the funeral plan was for died to pay and complete the arrangements for service the price would have nearly doubled. That salesman did the right thing so you are wrong in this situation

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