HIOX IndiaSuspending the website

1
M

We have registered a web domain with Hiox, and it was having awebpages of the conference. Alamingly just before the congress event HIOX has suspended our website with out even informing us due tot hte fact that the website increased the bandwidth. They have not sent the bandith log report and just mailed thet bandwith has exceeded 200% and requeste dus to pay for the extra bandwidth with out informing the amount required. But the main complain was how could a web service provider has the right to suspend a live going web page with out contcating the web site user. NO phone call from the HIOX and when i contced them they said they cannot do phone support.
So pls be careful of these type of service providers as we do not know when they will try to disband the website and make a block to your website. Think before you take the HIOX services, pls go thru the bandwidth etc ... others do offer a good bandwidth at good price .
I woudl never recommend to get the service of HIOX to host website.

Responses

  • Hi
    HIOX INDIA Dec 02, 2008

    He was clearly informed of his over usage by email and given enough time to respond. His site was also suspended only after intimation by mail. He has purchased 10MB with 200MB monthly bandwidth and his usage crossed 700MB at the point of suspension.

    After his call and promise to make a payment the site was un-suspended. But as the payment was never received the site was re-suspended.

    HIOX INDIA Team
    http://www.hioxindia.com

    0 Votes
  • Jo
    Jone Feb 10, 2009

    False complaint by Mr. Murali.
    No hosting company would accept this.. Purchasing 200MB and using it up to 700MB without paying...
    There is nothing wrong in suspending your domain.
    This post just seems to spoil and pull down the fame of Hiox.
    Remember That Truth Remains Stable Always..

    0 Votes
  • An
    anjalisankar Oct 28, 2010

    First my host was hiox india but it was worst..on that time onwards i didn't trust any hosting companies then i heard about UnlimitedGB.com they told me to just use their demo account so i tried that..it was very great that i felt so...

    0 Votes
  • Sh
    Shaket Dec 28, 2011

    Hare Yaar!!! Please don't talk about unlimitedgb.com, the name even tells about their hosting. Completed crap. Don't even know the basics of hosting. And when i ask the support team to change my name servers asking me to google it.. Don't complain about others. First know your back.

    1 Votes
  • Re
    rEPORTED Nov 02, 2013

    i ALSO USED THE *****ING HIOX HOSTING BUT I GOT UNDERSTOOD THAT ITS WASTE OF MY MONEY NOW IAM USING HOSTGAT.ORG HOSTING ITS FREE AND ALMOST UNLIMITED

    1 Votes
  • Ni
    Nicky Minach Jan 06, 2015

    I have been with many different web hosts over the years and I'm voluntarily writing this review because I am really happy with Hioxindia. If you are looking for the most features for the lowest price, Hioxindia is your solution. Their support technicians are great. Down time and technical difficulties will happen with anyone - they're computers and that's the downfall, but the less the better.

    0 Votes

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