Hawkeye QCK / Kirbyunethical business

S
This review was posted by
a verified customer
Verified customer

When I first was invited for an interview at Hawkeye QCK, I was told that the work time is between 11AM and 7PM. In addition I was informed that the work area would only be in the Quad Cities. The job discription given to me was to present the Kirby to customers in pre-set appointments. On my first day of work, we left with the company van around 10.30AM, and we were driven straight to Cedar Rapids which was about 1-1 1/2 hours out of Davenport. Suddenly, the van stopped and we had to go out. It was requested that another worker and I knock at the houses and advertise the Kirby until a homeowner would invite us in to further present the Kirby. No one was interested, and it was bitterly cold (it had just snowed in the morning), and I did not have a jacket because I did not expect to be outside at all. After a few hours, I was informed that I needed a license to knock on houses; therefore, I requested to wait in the van until an appointment was made for me. Only shortly after, the worker I was with before was stopped by the police and has now to go to court because the license from the francise owner was expired. If I had not decided to stay in the van, I would also have a court order for illegal activity that I did not even know of. I then and there decided that I did not want to work with a company as unethical as Hawkeye QCK, so I stayed the rest of the time in the van. Unfortunately, the day was not over. We switched town and the workers continued until late into the night. I did not bring anything to eat except something small for lunch. I was starving at dinner time. We returned to the office at 11.30PM which supposingly was one of the "normal" times to get home. I was so upset that I quit the same night with the argument that I did not want have anything to do with a company like this one!!

Responses

  • Ch
    christian23 Nov 06, 2013
    This comment was posted by
    a verified customer
    Verified customer

    Same company with a young lady named "Amy" knocked on my door this evening in Rockford, IL and said that she represented a new cleaning company that was just coming to Rockford and said the company was looking for 15 homes to demonstrate their services and would I like one of my dirtiest rooms carpet cleaned for free.
    I thought she represented a carpet cleaning company that was just entering the Rockford market.
    I asked if I had to sign a contract to have 3 rooms cleaned if I liked how the first room was cleaned and she said, "No, nothing has to be signed and there is no cost to this introductory offer.
    I said that I had to go to a Bible Study in about an hour, but would like to see how good they did on the first three stairs from my living room staircase to second floor. She left and another woman, "Teresa" came to the door with a big box which contained a big vacuum cleaner and foam to put on the carpeting.
    It was not until she got everything out of the box and assembled the machine, that she revealed that what they were selling was not 3 room or whole house carpet cleaning, but Kirby Vacuum cleaners at $2000 each.
    I let her demonstrate the vacuum on the three stairs and on the walls and ceilings and said I am sorry, but not interested and have to leave in 10 minutes for my Bible Study. She said she had to wait in my house for the sales manager to come over and "pitch" me.
    It took a half-house for him to arrive and I told him that I was not interested and he kept asking me, "Why?" and I kept giving him reasons and finally said "Don't you understand English? I am not interested and if you don't leave my house, I will cll the police." That threat of calling the police got them out the door. They got into your house on false premises. Don't let them in at all. They are not a new company in the carpet cleaning business, they are door to door sales people for Kirby Vacuums. Mya God show them that they need to not lie.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.