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CB Automotive and Vehicles Review of Gunther Mazda
Gunther Mazda

Gunther Mazda review: Vehicle contract purchase

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8:15 pm EST
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Just purchased a brand new car from them, a white CX30 SUV and it was a surprise for a family member so I had asked if they can deliver it for me so I didn't have to ruin the surprise by bringing her into the dealership and my sales specialist replied "Sure we can do that for you" and I said oh wow that would be great. I thought he was just being generous but instead, they slipped 900.00 fee for the 30-minute drive to my house when I could have done it with 20.00 in gas which I had no problem with if I had to do this vs 900.00. Really? you don't tell me what a big fee this was to do this? Furthermore, they never gave me my sales contract until I had requested it and I had to print it myself from my email. Who does that? 2nd. I requested the big large RED BOW since it was a gift and he said sure, not a problem but you have to bring it back the next day which I did. 3rd. He never gave me my 2nd. key until I drove back up to the dealership to return the RED BOW the very next day, so you charge me 900.00 to deliver the car and never mention this amount to me and just slide in on my contract. What a scam! I'm disappointed with my sales specialist Saif Ahmad...

Desired outcome: 900.00 Refund

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