I had an account with this company at one time. I have tried to access the account without any luck. I have contacted them several times to find out why I am unable to access the account. They asked for IP address information and will not tell me if my IP is blocked and if it is, why. It has been 2 weeks with no response. This poorest excuse for customer service I have every seen.
Desired outcome: I would like an apology and would to be able to sign up with a new account.