Goguen Photography — Lack of professionalism & customer service skills!
I would like to post a comment about Goguen Photography based out of Cambridge, MA. Mr. Robert Goguen was the photographer for my June 18th 2006 wedding & I have yet to receive my photos. My husband & I have put pressure on him for our photos & he's been rude & nasty about finishing our project (stating that he'll finish it when he has time or adding 3-4wks to each original time-frame that he gives us). My husband & I were extremely disappointed in his work anyway b/c he didn't capture any of the common sense group pics that any REAL photographer knows to take but b/c our wedding day as come & gone I didn't make a big deal out of it & just want my pictures. We're getting close to our 1 yr anniversary w/ nothing to show for it & we paid him $700!!! We funded our entire wedding ourselves & we have a child so money is precious to us & right now we have nothing to show for $700. I hope you list this complaint. I have ALL of our corresponding emails if you need more documentation of his lack of professionalism & customer service skills!!!