They take money from you. When the lady called me, she said I had won a phone. That was a lie and did not know I was being recorded. I hung up the phone and was aware of anything concerning the phone said I won. They had taped my voice. My home phone was billed $58.00. I did not order anything from this company. They are a SCAM! I don't know if anything can or will be done to them, but they need to be dealt with. Thank you, Vickie