The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
freecredit.combeing charged 14.95 a month

Ididn't know we get charged 14.95 a month when it says free. I would like for it to stop. Starting right now3f329

Responses

  • Ru
    Russell Cope Dec 31, 2010

    A charge of $24.95 was applied to my credit card for a credit report that I requested, however the report was never posted online for my viewing or printing. When I requested another posting I was denied as they said I had already received one free, and I could not get another without paying, I attempted again, again I was denied as they said I had already received the report. I received no service for the charge. I wish a refund to my credit card or a check refund. thanks!

    0 Votes
  • Fr
    fred tisdale May 10, 2010

    I did not visit byour web site and you are taking money from my bank account . I want it stopped right away or I will call the better business buerue. and see what can be done. I have not had a credit report since last October and I contacted them all and had it stopped. So this better come to a halt right away.

    0 Votes
  • bearKK Apr 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Did you ever go to freecredit.com? Your credit check wasn't free. You entered yourself into their membership.

    0 Votes
  • De
    Dennis C. Apr 28, 2010

    I keep getting billed $14.95 for services I have never authorised withdrawn from my bank account.

    0 Votes
  • Pi
    pixieblaze Mar 23, 2010

    Advertised all 3 credit agencies scores and results. Signed up, received only 1 report from 1 agency no credit score with a note to contact their customer service for score. Phone number listed invalid. Hunted down corporate owner and called to cancel information. DON'T SPEND YOUR TIME WITH THIS COMPANY...

    0 Votes
  • He
    hemphh37481 Jan 26, 2010

    i did not get what i was looking for and want to cancelle it now and cant seem to find a way

    0 Votes
  • Ms
    msmacD Mar 02, 2009

    I was told by a local realtor to use this service to check my credit scores...now I'm reading reports and complaints that they are a fraudulent company. I checked my bank account and I still see the monthly charges that were explained to me by one of their representatives. This is a for service company that charges a monthly fee. This is my understanding of the service...you get your credit report for free...the first time because they can not charge you by law. Then they charge you a monthly access fee to be able to pull up your credit report online whenever you want. Are you all saying that I will be charged additional fees beyond the monthly access fee? Just need to know so I can contact the better business bureau as well as my bank. Thanks for all the information.

    0 Votes
  • Ba
    bao Feb 09, 2009
    This comment was posted by
    a verified customer
    Verified customer

    NEVER AGAIN + STAY AWAY. The (freecreditreport.com/CIC Triple Advantage) will secretly charge without your authorization you each month unless you call in to cancel. They should be banned and prosecuted for deceiving and misleading ordinary consumers.

    0 Votes
  • Di
    DIANE COLE Jan 28, 2009

    I CANCEL MY ORDER ON 01/27/09 I WAS TOLD I WOULD GET MY CANCELLATION NUMBER SENT TO MY EMAIL. DID NOT RECEIVED THE EMAIL. CALL AGAIN TO CANCEL ON 01/28/09 AGAIN I WAS TOLD I WOULD RECEIVE MY CANCELLATION NUMBER THRU MY EMAIL I AM STILL WAITING.

    0 Votes
  • Ma
    margorie l. cotera Nov 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    To get my credit reportacdd2

    0 Votes
  • Er
    ernest n. gilliam Nov 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was billed for services that I didi not ask for.

    0 Votes
  • Er
    ernest n. gilliam Nov 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have been for a credit report that I didnot ask for. Ernest N Gilliam

    0 Votes
  • Al
    Alice Schultz Nov 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I wish to cancel my account with FreeCreditReport.com. I couldn't find where to do that on the website. Please cancel it. Thank you.

    0 Votes
  • Ba
    badong Oct 02, 2008
    This comment was posted by
    a verified customer
    Verified customer

    yes, me too i dont want to continue their service and i want to cancel my membership in that free credit

    0 Votes
  • El
    Elba M Garcia Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    only if it is free

    0 Votes
  • Sa
    Samanfa Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    My husband and I are stuck! Our credit report was pulled yesterday by a lender using the Advantage software system for credit bureau reporting. We compared Advantage to Freecreditreport.com and our scores with Advantage were lower by 5-8%. Which is more accurate Advantage or Freecreditreport.com? Has anyone else had this problem with Freecredit.com?

    0 Votes
  • Ma
    mary Sep 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I found the number and called them and cancelled my acct. I told them that the email they sent to comfirm my account, I had seen the complaints online so I unsubscribed, like it told me to do. Well, I gor my bank statement today and they charged me for something I had cancelled. I got through quicker than I thought on the phone. I did receive an email confirming my cancellation this time. And I have saved it. The lesson here is true. NOTHING IN LIFE IS FREE!!! Especially this service. Stay away from TRIPLEADVANTAGE!!! THE ADVANTAGE IS FOR THEM, NOT US!!!

    0 Votes
  • Er
    ERNEST GILMOUR Sep 03, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want to cancel the monthly credit reports, but they don't give me a e-mail address es or web sites. I cancelled before but they keep charging me.

    0 Votes
  • Ra
    Rachel Aug 20, 2008
    This comment was posted by
    a verified customer
    Verified customer

    If its freecredit.com ...Hello !!!free why did they need my credit card number? I think its all a scam!

    0 Votes
  • Sw
    Swakethia Jones Jun 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    People if u do not get a bill, you are being secretly charged. That is fraudulent!

    0 Votes

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