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CB Credit and Debt Services Review of freecredit.com
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freecredit.com review: being charged 14.95 a month 20

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Author of the review
9:27 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ididn't know we get charged 14.95 a month when it says free. I would like for it to stop. Starting right now3f329

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

20 comments
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Dennis C.
Cathlamet, US
Apr 28, 2010 9:00 pm EDT

I keep getting billed $14.95 for services I have never authorised withdrawn from my bank account.

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Russell Cope
Crossville, US
Dec 31, 2010 2:40 am EST

A charge of $24.95 was applied to my credit card for a credit report that I requested, however the report was never posted online for my viewing or printing. When I requested another posting I was denied as they said I had already received one free, and I could not get another without paying, I attempted again, again I was denied as they said I had already received the report. I received no service for the charge. I wish a refund to my credit card or a check refund. thanks!

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fred tisdale
pobox56, US
May 10, 2010 5:03 pm EDT

I did not visit byour web site and you are taking money from my bank account . I want it stopped right away or I will call the better business buerue. and see what can be done. I have not had a credit report since last October and I contacted them all and had it stopped. So this better come to a halt right away.

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pixieblaze
New Albany, US
Mar 23, 2010 12:48 pm EDT

Advertised all 3 credit agencies scores and results. Signed up, received only 1 report from 1 agency no credit score with a note to contact their customer service for score. Phone number listed invalid. Hunted down corporate owner and called to cancel information. DON'T SPEND YOUR TIME WITH THIS COMPANY...

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Swakethia Jones
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Jun 24, 2008 3:43 pm EDT

People if u do not get a bill, you are being secretly charged. That is fraudulent!

bearKK
bearKK
Austin, US
Apr 28, 2010 9:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Did you ever go to freecredit.com? Your credit check wasn't free. You entered yourself into their membership.

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hemphh37481
Bethany, US
Jan 26, 2010 2:03 pm EST

i did not get what i was looking for and want to cancelle it now and cant seem to find a way

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msmacD
Charlotte, US
Mar 02, 2009 11:29 am EST

I was told by a local realtor to use this service to check my credit scores...now I'm reading reports and complaints that they are a fraudulent company. I checked my bank account and I still see the monthly charges that were explained to me by one of their representatives. This is a for service company that charges a monthly fee. This is my understanding of the service...you get your credit report for free...the first time because they can not charge you by law. Then they charge you a monthly access fee to be able to pull up your credit report online whenever you want. Are you all saying that I will be charged additional fees beyond the monthly access fee? Just need to know so I can contact the better business bureau as well as my bank. Thanks for all the information.

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bao
San Jose, US
Feb 09, 2009 7:03 pm EST
Verified customer This comment was posted by a verified customer. Learn more

NEVER AGAIN + STAY AWAY. The (freecreditreport.com/CIC Triple Advantage) will secretly charge without your authorization you each month unless you call in to cancel. They should be banned and prosecuted for deceiving and misleading ordinary consumers.

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DIANE COLE
LAURELTON, US
Jan 28, 2009 1:48 pm EST

I CANCEL MY ORDER ON 01/27/09 I WAS TOLD I WOULD GET MY CANCELLATION NUMBER SENT TO MY EMAIL. DID NOT RECEIVED THE EMAIL. CALL AGAIN TO CANCEL ON 01/28/09 AGAIN I WAS TOLD I WOULD RECEIVE MY CANCELLATION NUMBER THRU MY EMAIL I AM STILL WAITING.

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margorie l. cotera
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Nov 30, 2008 3:39 am EST

To get my credit reportacdd2

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ernest n. gilliam
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Nov 29, 2008 10:26 pm EST

I was billed for services that I didi not ask for.

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ernest n. gilliam
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Nov 29, 2008 10:22 pm EST

I have been for a credit report that I didnot ask for. Ernest N Gilliam

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Alice Schultz
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Nov 17, 2008 11:13 am EST

I wish to cancel my account with FreeCreditReport.com. I couldn't find where to do that on the website. Please cancel it. Thank you.

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badong
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Oct 02, 2008 12:25 pm EDT

yes, me too i dont want to continue their service and i want to cancel my membership in that free credit

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Elba M Garcia
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Sep 30, 2008 4:55 pm EDT

only if it is free

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Samanfa
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Sep 14, 2008 10:21 am EDT

My husband and I are stuck! Our credit report was pulled yesterday by a lender using the Advantage software system for credit bureau reporting. We compared Advantage to Freecreditreport.com and our scores with Advantage were lower by 5-8%. Which is more accurate Advantage or Freecreditreport.com? Has anyone else had this problem with Freecredit.com?

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mary
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Sep 13, 2008 7:09 pm EDT

I found the number and called them and cancelled my acct. I told them that the email they sent to comfirm my account, I had seen the complaints online so I unsubscribed, like it told me to do. Well, I gor my bank statement today and they charged me for something I had cancelled. I got through quicker than I thought on the phone. I did receive an email confirming my cancellation this time. And I have saved it. The lesson here is true. NOTHING IN LIFE IS FREE! Especially this service. Stay away from TRIPLEADVANTAGE! THE ADVANTAGE IS FOR THEM, NOT US!

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ERNEST GILMOUR
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Sep 03, 2008 10:25 am EDT

I want to cancel the monthly credit reports, but they don't give me a e-mail address es or web sites. I cancelled before but they keep charging me.

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Rachel
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Aug 20, 2008 6:14 am EDT

If its freecredit.com ...Hello !free why did they need my credit card number? I think its all a scam!