Ordered advertised kit giving access to government grants with intention of returning to school. Advertisement was for a free kit or guide, consumer asked to pay only the shipping charges of $2.97. Upon receipt of user name and password, I attempted to access the website with no such luck. Well I guess that's a prime example of there being no such thing as a free lunch! I was ripped off just like everyone else who has fell for that ruse and like most, it was indeed the first time ever that I have ordered anything off the internet and will never do so again. I read one complaint where they are attempting to acquire even more monies fro the account of a consumer's debit card. Should I alert my service to stop payment, eventhough there is nothing on the card at this point? I would hate to be charged with any fees from my debit card service re: insufficient funds.
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P. M. Lee
Mountain Home, US
1 comments
P. M. Lee
of Mountain Home, US
Nov 20, 20115:24 pm EST
Ordered the kit off what I thought was a secured news sight. They got the $2.97 but didn't notice any other charges at this time. Tried to go into their website after getting username and password. Got a blank screen instead. Could have used the information on grants to help my son with college.
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Judy 2011
Jacksonville, US
1 comments
Judy 2011
of Jacksonville, US
Nov 18, 20117:23 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
I was scammed by the same website as well.I took the $2.97 from my debit card.And also tried to debit my card for the of $57.61 without me knowing about it.My username nor my password will allow me to log to site.I encourage eveyone to report them to your local BBB and our FTC as soon as possible in order to get their website off of internet for good.
From Florida
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waltonbones
Rochester, US
2 comments
waltonbones
of Rochester, US
May 07, 20112:25 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
them ###ers ripped me off
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waltonbones
Rochester, US
2 comments
waltonbones
of Rochester, US
May 07, 20112:23 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
them ###ers ripped me off to
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David Willett
Hillsboro, US
1 comments
David Willett
of Hillsboro, US
May 04, 20111:07 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
I too tried to access this web site and couldn't. I did call the support # and got a cancellation #. Was told I would only be charged $2.97 on my credit card and would recieve conformation of this by E-Mail. Hope I'm not duped twice.
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JanuaryFebuary
, CA
1 comments
JanuaryFebuary
of CA
Apr 06, 20117:09 pm EDT
Yes this seemed ok but I should have looked this website first. Another scam. Somebody is making money and it is not me.
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Allan Kent
Marshalltown, US
1 comments
Allan Kent
of Marshalltown, US
Apr 02, 201112:09 am EDT
glad I looked at everyones comments because if you cancel your membership within 24 hours they charge you 57.00. heres the phone number that they answer.[protected] call they are answering now.
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John Arace
Topeka, US
1 comments
John Arace
of Topeka, US
Mar 30, 20112:02 am EDT
I just gave 2.97 not long ago cause i thought they will give me 12000 dollars and have to pay back but now i hope that they just took 2.97 and not 57dollars
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trese1982
Dillon, US
1 comments
trese1982
of Dillon, US
Feb 17, 20117:11 am EST
this is crazy dam rip offs im upset i want my money back
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JerriA
, US
1 comments
JerriA
of US
Feb 17, 201112:48 am EST
I was not happy with this program either, but I did go to: fed-pack.com/static/support and got on a live chat with a tech. She canceled my subscription and gave me a cancellation number. Hopefully this is legit. I will be watching my bank account.
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george maclean
poolewe, GB
1 comments
george maclean
of poolewe, GB
Feb 12, 20117:24 am EST
Verified customerThis comment was posted by a verified customer. Learn more
I got ripped off too. Paid £1.96 for nothing. 2 days later they robbed £39.12 from my account. Going to bank on monday to change account number then they can, t get any more money from me. GJ united kingdom
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Denisthemenis
Scotchtown, US
1 comments
Denisthemenis
of Scotchtown, US
Feb 11, 201111:17 pm EST
fed-pack SCAM! I tried out there trial for $2.97 and canceled, 3 months later they billed me for $57.00. If you try calling to cancel you're sent to India where you can understand a dam word.. Just like the commercial of the Russian guy name peggy. Had to cancel my credit card. Now my Fico score went down because of it. DON"T BUY IT!
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10 30 67
Durango, US
1 comments
10 30 67
of Durango, US
Jan 20, 20113:40 pm EST
this is the most boges thing this website can do to a person knowing the economic stuggles the world is in today, i geuss if they are that hard up they can have my 2.97
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q561955
Albany, US
1 comments
q561955
of Albany, US
Nov 29, 20109:18 pm EST
Verified customerThis comment was posted by a verified customer. Learn more
This site is a scam.I also gave away 2.97 I call them up and told em to (stop)they gave me a cancellation #8065278 someone need to stop them I will leave it up to my Jesus. Rip-Off scam.
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lucan
Norristown, US
1 comments
lucan
of Norristown, US
Nov 09, 20106:00 pm EST
I called the phone number that was posted by someone who had been scammed. They denied being BSS webgrant. They found our name as being members. I asked to be cancelled. They gave me a confirmation number for my cancellation. I asked for a refund. She was to connect me but I was disconnected. The girl I spoke to was foreign, speaking hard to understand English. I asked where they were located...she said Los Angeles. She gave me a website...www.fed-pack.com/kit
So far, no satisfaction. Wanted to get an address but will have to call back because ...don't know why...so frustrating, just wanted her to get me the refund dept. Fran in PA
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Ben and Beth
, US
2 comments
Ben and Beth
of US
Nov 08, 20105:14 am EST
I HAVE JUST BEEN RIPPED OFF AS WELL I TAKE IT! ALL I WANTED WAS TO APPLY FOR A HOUSING GRANT!..I SENT THEM MY MONEY AND BOOM NOTHING...IT WAS JUST LIKE THROWING IT RIGHT IN THE TRASH CAN!...TO MAKE THING WORSE I USED MY SPOUSES CARD TO PAY FOR IT..AND TO TOP IT ALL OFF HE JUST GOT LAIDOFF FROM HIS JOB AND I ONLY WORK PART TIME...WITH A SON THAT JUST TURNED THREE!...WHAT IS THE WORLD COMMING TO!
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Ben and Beth
, US
2 comments
Ben and Beth
of US
Nov 08, 20104:56 am EST
I was just ripped off!...I was looking for a grant to get a house and BOOM NOTHING!...and i used my husbands card to pay for it this is so not good at all! To make things worse he just got laidoff from his job i only work part time and we have a son that just turned three...WHAT IS THIS WORLD COMING TOO!
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Patricia Arps
Norman, US
1 comments
Patricia Arps
of Norman, US
Oct 21, 201012:06 pm EDT
My money was taken off my account also I am pissed off. What the F**k It took me forever to get a credit card, trying to get my life on track and here come [censor] ripping me off for what little I have... How can we file a class action law suit on this web site? may contact me @ power_jam12@yahoo.com my name is Patricia Arps if anyone out there in internet space know how we all may can handle this [censor] situation we have gotten ourselves into.
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MaFran
Little Rock, US
1 comments
MaFran
of Little Rock, US
Oct 10, 201012:44 am EDT
WTF!how can I get my Money Back?
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kokjl
Fuquay Varina, US
1 comments
kokjl
of Fuquay Varina, US
Sep 30, 20109:14 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
This company should be reported to someone - don't know who - but maybe someone like Better Business Bureau. There is a place to complain. I will find out and post so all can contact them. This company is making a fortune on so-called shipping charges. Funny how some of us paid under $2 and some of us paid almost $3 - huh? I called the # - [protected], cancelled, have my cancellation #, supposedly the contact name, time and date of call. I will check with my bank tomorrow night at this time to see if the $57 was taken out of my acct. I told the operator she may want to read this complaint board on the company she is working for. Will keep you posted.
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lost soul
jacksonville, US
1 comments
lost soul
of jacksonville, US
Sep 25, 20102:03 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
me also please help live on small goverment check can not loose money!
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H. MOON
Lawrenceville, US
1 comments
H. MOON
of Lawrenceville, US
Sep 24, 20109:35 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
THIS SITE SUCKS! THEY GOT MY 2.97 ALSO!
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John Mulholland
Mesa, US
1 complaint
1 comments
John Mulholland
of Mesa, US
Sep 18, 201011:03 am EDT
Verified customerThis comment was posted by a verified customer. Learn more
I'm in total agreement with fed-pack complaints. I was looking for financial assistance for education, and came across the fed-pack website. I was informed that I would be charged a "one-time" fee of 2.97 that I thought was going towards the grant request. The next thing I know I check my account and an additional 57.61 had been taken out of my account. I contacted their "support team" and was informed that the 2.97 was just to have access to their services for the first day, and that the 57.61 was the enrollment fee(per month) to join their "Exclusive Program". I told to cancel my enrollment immediately, but it looks like I'm screwed out of my 57.61.
Any suggestions, I would love to hear them.
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starling
Canton, US
1 comments
starling
of Canton, US
Sep 17, 201010:04 am EDT
I just purched the fed-pack for $2.97, this is the first time i've ever purched anything off the internet and it will be the last. So much for trying to better your life. It's crooks like that make a bad name for the people that aren't crooks. I just wish I could find one that wasen't. I guess I'll just have to figure something else out.
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annfranks35
randolph, US
1 comments
annfranks35
of randolph, US
Sep 14, 20102:21 pm EDT
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they is just a rip off they took my money to
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Donnie Floyd
Bronx, US
1 comments
Donnie Floyd
of Bronx, US
Sep 12, 201010:04 am EDT
I too, seems to have been ripped off. Everything that have been mention, I am going through. I was charged the initial $2.97 plus unknowingly charged $57.oo and for what. They are truly ripping people off.
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CMFIC57
Kenosha, US
2 comments
CMFIC57
of Kenosha, US
Sep 07, 20101:40 pm EDT
i CALLED [protected] at 1"30 PM, and spoke with a woman ZI could barelty understand, and successfully CANCELLED the fet-pack.com/kit that they want tyo charge you for AFTER you pay the $1.95. Call this number during the day, cancel your order and get a confirmatrion number JUST IN CASE~
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shzac1
Seattle, US
1 comments
shzac1
of Seattle, US
Sep 07, 20101:15 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
Ok, so, I tried and tried, again and again, and just like many others my "password" wouldn't go through. So, I did call the number they give to speak with a support tech. I expected to get a recording that says "you've reached a number that is nolonger in service", or something to that effect. BUT, low and behold, I reached a live person. who told me the reason why I couldn't get through was because, ...( let me mention, before I write what she said, I have never heard of having to do such a thing when filling in passwords and usernames, nor did I recall seeing any such instructions on doing so.) She said that I couldn't get my password to go throught because I had to put the word "user" in before the password. So, for instance, Let's say your user name is [protected] and your password is 5SiM4pLe8Sa3LL7y. Then, she's saying it should look something like this, ...
USER NAME : [protected]
PASSWORD : user5SiM4pLe8Sa3LL7y
Now, whether it works or not; I haven't a clue. I cancelled the subscription. So, maybe if one of you brave people are willing to give it a try, let the rest of us know what happen.
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justgotscam
, US
1 comments
justgotscam
of US
Aug 26, 20106:22 pm EDT
Well! I have just been ripped off by these SOBs . Call your bank RIGHT a way . I had to get my account blocked! I two had to called the # .to cancell my account. Talked to a live person and even got a cancelltion # So lets recap if it sounds to go to be truth ...IT IS! In these times with so many of us out of work and just need a little help to keep afloat they can be so down right dishonest makes me sick . I hope someone learns from this!
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FED-PACK.COM
Tulsa, US
1 comments
FED-PACK.COM
of Tulsa, US
Aug 23, 20109:26 pm EDT
Man I was PISSED... My bank gave me a number see what I said a number. I let it ring and ring forever. Finaly a recorder came on and said to call [protected]. You know who that was CHASE BANK. They heard it from me that they let people do that to them. WOW, My bank called me about it thank god and I will get it bank. BUT I REALLY WANT TO TALK TO THEM OR SEEM THEM MAYBE. I DO NOT LIKE SHADY PEOPLE.
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BrokeBecky
Canton, US
1 complaint
1 comments
BrokeBecky
of Canton, US
Aug 19, 20105:32 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
You know I was afraid this was a rip off. I am in the processing of divorcing a man who has put me on public aid and very little money coming in. I don't even have enough money to pay 3 bills and have some to live off for the month. You would think that the BBB or someone (perhaps government) would do something about this. I'm going to lose my home and my kids now too.
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mary r trump
Ellensburg, US
1 comments
mary r trump
of Ellensburg, US
Jul 15, 20101:47 am EDT
i need money to pay off truck & mortgages..i am one year widow.my son siad is a scam.i siad no.thank you .mary of ellensburg wash
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tonyy6
San Antonio, US
1 comments
tonyy6
of San Antonio, US
Jul 05, 20104:54 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
actually it isnt a rip-off...just alot of work...all this site "kit" does is give you the info///////which u could have juss googled////// and explainshow to write these companies for the grant.
so...technicaly its not a rip off...but...yeahhhhh...still no grant.lol
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elizabeth gail smith
Geneva, US
1 comments
elizabeth gail smith
of Geneva, US
Jun 30, 20106:10 pm EDT
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they ripped me off too aint they something we can do to people like this
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trytobewise
, US
1 comments
trytobewise
of US
Jun 29, 20101:12 am EDT
We got ripped off and called our Creditor - Bank of America, and BOA seems helpless and refuse to assist their customer even if they promised ZERO Liability for Unauthorized charges. Can anyone do sth. for legal action against the fraudulent business?
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Paula Brooks
Myrtle Creek, US
1 comments
Paula Brooks
of Myrtle Creek, US
Jun 06, 20108:14 pm EDT
Verified customerThis comment was posted by a verified customer. Learn more
I too was scammed, I got to the sight and everything was for the uk. I'm in Oregon...USA
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jcbubs
Tamworth, GB
1 comments
jcbubs
of Tamworth, GB
May 26, 201011:12 am EDT
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ok, i have just gathered i've been ripped off! What joy! So how do i go about cancelling enrollment etc...do i need to contact my bank? HELP
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jtcali
Holliser, US
1 comments
jtcali
of Holliser, US
May 25, 20103:55 pm EDT
This site is utter [censor] and a total scam. I also gave them 2.97 which they would not refund even though i could not find there web site. I am glad i had the presence of mind to terminate enrollment after reading some of these comments or i to would have unknowingly been charged over 57 bucks, fn scummbaggs! I cant stand people or entities who pray on those who are trying to seek some assistance and do rite by themselves. Where are the values of honesty and integrity anymore. This type a [censor] makes me sick, i hope it does you aswell. jtcali
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pissedashell
New Boston, US
1 comments
pissedashell
of New Boston, US
May 01, 20102:16 am EDT
unfortunately i to am a victim, i contacted the support # and spoke with a live person @[protected]. this person gave me a cancellation # . i hope that she was tellin me the truth of cancelling. is that what was suppose to happen r do i still need to contact my financial institution
Ordered advertised kit giving access to government grants with intention of returning to school. Advertisement was for a free kit or guide, consumer asked to pay only the shipping charges of $2.97. Upon receipt of user name and password, I attempted to access the website with no such luck. Well I guess that's a prime example of there being no such thing as a free lunch! I was ripped off just like everyone else who has fell for that ruse and like most, it was indeed the first time ever that I have ordered anything off the internet and will never do so again. I read one complaint where they are attempting to acquire even more monies fro the account of a consumer's debit card. Should I alert my service to stop payment, eventhough there is nothing on the card at this point? I would hate to be charged with any fees from my debit card service re: insufficient funds.
Ordered the kit off what I thought was a secured news sight. They got the $2.97 but didn't notice any other charges at this time. Tried to go into their website after getting username and password. Got a blank screen instead. Could have used the information on grants to help my son with college.
I was scammed by the same website as well.I took the $2.97 from my debit card.And also tried to debit my card for the of $57.61 without me knowing about it.My username nor my password will allow me to log to site.I encourage eveyone to report them to your local BBB and our FTC as soon as possible in order to get their website off of internet for good.
From Florida
them ###ers ripped me off
them ###ers ripped me off to
I too tried to access this web site and couldn't. I did call the support # and got a cancellation #. Was told I would only be charged $2.97 on my credit card and would recieve conformation of this by E-Mail. Hope I'm not duped twice.
Yes this seemed ok but I should have looked this website first. Another scam. Somebody is making money and it is not me.
glad I looked at everyones comments because if you cancel your membership within 24 hours they charge you 57.00. heres the phone number that they answer.[protected] call they are answering now.
I just gave 2.97 not long ago cause i thought they will give me 12000 dollars and have to pay back but now i hope that they just took 2.97 and not 57dollars
this is crazy dam rip offs im upset i want my money back
I was not happy with this program either, but I did go to: fed-pack.com/static/support and got on a live chat with a tech. She canceled my subscription and gave me a cancellation number. Hopefully this is legit. I will be watching my bank account.
I got ripped off too. Paid £1.96 for nothing. 2 days later they robbed £39.12 from my account. Going to bank on monday to change account number then they can, t get any more money from me. GJ united kingdom
fed-pack SCAM! I tried out there trial for $2.97 and canceled, 3 months later they billed me for $57.00. If you try calling to cancel you're sent to India where you can understand a dam word.. Just like the commercial of the Russian guy name peggy. Had to cancel my credit card. Now my Fico score went down because of it. DON"T BUY IT!
this is the most boges thing this website can do to a person knowing the economic stuggles the world is in today, i geuss if they are that hard up they can have my 2.97
This site is a scam.I also gave away 2.97 I call them up and told em to (stop)they gave me a cancellation #8065278 someone need to stop them I will leave it up to my Jesus. Rip-Off scam.
I called the phone number that was posted by someone who had been scammed. They denied being BSS webgrant. They found our name as being members. I asked to be cancelled. They gave me a confirmation number for my cancellation. I asked for a refund. She was to connect me but I was disconnected. The girl I spoke to was foreign, speaking hard to understand English. I asked where they were located...she said Los Angeles. She gave me a website...www.fed-pack.com/kit
So far, no satisfaction. Wanted to get an address but will have to call back because ...don't know why...so frustrating, just wanted her to get me the refund dept. Fran in PA
I HAVE JUST BEEN RIPPED OFF AS WELL I TAKE IT! ALL I WANTED WAS TO APPLY FOR A HOUSING GRANT!..I SENT THEM MY MONEY AND BOOM NOTHING...IT WAS JUST LIKE THROWING IT RIGHT IN THE TRASH CAN!...TO MAKE THING WORSE I USED MY SPOUSES CARD TO PAY FOR IT..AND TO TOP IT ALL OFF HE JUST GOT LAIDOFF FROM HIS JOB AND I ONLY WORK PART TIME...WITH A SON THAT JUST TURNED THREE!...WHAT IS THE WORLD COMMING TO!
I was just ripped off!...I was looking for a grant to get a house and BOOM NOTHING!...and i used my husbands card to pay for it this is so not good at all! To make things worse he just got laidoff from his job i only work part time and we have a son that just turned three...WHAT IS THIS WORLD COMING TOO!
My money was taken off my account also I am pissed off. What the F**k It took me forever to get a credit card, trying to get my life on track and here come [censor] ripping me off for what little I have... How can we file a class action law suit on this web site? may contact me @ power_jam12@yahoo.com my name is Patricia Arps if anyone out there in internet space know how we all may can handle this [censor] situation we have gotten ourselves into.
WTF!how can I get my Money Back?
This company should be reported to someone - don't know who - but maybe someone like Better Business Bureau. There is a place to complain. I will find out and post so all can contact them. This company is making a fortune on so-called shipping charges. Funny how some of us paid under $2 and some of us paid almost $3 - huh? I called the # - [protected], cancelled, have my cancellation #, supposedly the contact name, time and date of call. I will check with my bank tomorrow night at this time to see if the $57 was taken out of my acct. I told the operator she may want to read this complaint board on the company she is working for. Will keep you posted.
me also please help live on small goverment check can not loose money!
THIS SITE SUCKS! THEY GOT MY 2.97 ALSO!
I'm in total agreement with fed-pack complaints. I was looking for financial assistance for education, and came across the fed-pack website. I was informed that I would be charged a "one-time" fee of 2.97 that I thought was going towards the grant request. The next thing I know I check my account and an additional 57.61 had been taken out of my account. I contacted their "support team" and was informed that the 2.97 was just to have access to their services for the first day, and that the 57.61 was the enrollment fee(per month) to join their "Exclusive Program". I told to cancel my enrollment immediately, but it looks like I'm screwed out of my 57.61.
Any suggestions, I would love to hear them.
I just purched the fed-pack for $2.97, this is the first time i've ever purched anything off the internet and it will be the last. So much for trying to better your life. It's crooks like that make a bad name for the people that aren't crooks. I just wish I could find one that wasen't. I guess I'll just have to figure something else out.
they is just a rip off they took my money to
I too, seems to have been ripped off. Everything that have been mention, I am going through. I was charged the initial $2.97 plus unknowingly charged $57.oo and for what. They are truly ripping people off.
i CALLED [protected] at 1"30 PM, and spoke with a woman ZI could barelty understand, and successfully CANCELLED the fet-pack.com/kit that they want tyo charge you for AFTER you pay the $1.95. Call this number during the day, cancel your order and get a confirmatrion number JUST IN CASE~
Ok, so, I tried and tried, again and again, and just like many others my "password" wouldn't go through. So, I did call the number they give to speak with a support tech. I expected to get a recording that says "you've reached a number that is nolonger in service", or something to that effect. BUT, low and behold, I reached a live person. who told me the reason why I couldn't get through was because, ...( let me mention, before I write what she said, I have never heard of having to do such a thing when filling in passwords and usernames, nor did I recall seeing any such instructions on doing so.) She said that I couldn't get my password to go throught because I had to put the word "user" in before the password. So, for instance, Let's say your user name is [protected] and your password is 5SiM4pLe8Sa3LL7y. Then, she's saying it should look something like this, ...
USER NAME : [protected]
PASSWORD : user5SiM4pLe8Sa3LL7y
Now, whether it works or not; I haven't a clue. I cancelled the subscription. So, maybe if one of you brave people are willing to give it a try, let the rest of us know what happen.
Well! I have just been ripped off by these SOBs . Call your bank RIGHT a way . I had to get my account blocked! I two had to called the # .to cancell my account. Talked to a live person and even got a cancelltion # So lets recap if it sounds to go to be truth ...IT IS! In these times with so many of us out of work and just need a little help to keep afloat they can be so down right dishonest makes me sick . I hope someone learns from this!
Man I was PISSED... My bank gave me a number see what I said a number. I let it ring and ring forever. Finaly a recorder came on and said to call [protected]. You know who that was CHASE BANK. They heard it from me that they let people do that to them. WOW, My bank called me about it thank god and I will get it bank. BUT I REALLY WANT TO TALK TO THEM OR SEEM THEM MAYBE. I DO NOT LIKE SHADY PEOPLE.
You know I was afraid this was a rip off. I am in the processing of divorcing a man who has put me on public aid and very little money coming in. I don't even have enough money to pay 3 bills and have some to live off for the month. You would think that the BBB or someone (perhaps government) would do something about this. I'm going to lose my home and my kids now too.
i need money to pay off truck & mortgages..i am one year widow.my son siad is a scam.i siad no.thank you .mary of ellensburg wash
actually it isnt a rip-off...just alot of work...all this site "kit" does is give you the info///////which u could have juss googled////// and explainshow to write these companies for the grant.
so...technicaly its not a rip off...but...yeahhhhh...still no grant.lol
they ripped me off too aint they something we can do to people like this
We got ripped off and called our Creditor - Bank of America, and BOA seems helpless and refuse to assist their customer even if they promised ZERO Liability for Unauthorized charges. Can anyone do sth. for legal action against the fraudulent business?
I too was scammed, I got to the sight and everything was for the uk. I'm in Oregon...USA
ok, i have just gathered i've been ripped off! What joy! So how do i go about cancelling enrollment etc...do i need to contact my bank? HELP
This site is utter [censor] and a total scam. I also gave them 2.97 which they would not refund even though i could not find there web site. I am glad i had the presence of mind to terminate enrollment after reading some of these comments or i to would have unknowingly been charged over 57 bucks, fn scummbaggs! I cant stand people or entities who pray on those who are trying to seek some assistance and do rite by themselves. Where are the values of honesty and integrity anymore. This type a [censor] makes me sick, i hope it does you aswell. jtcali
unfortunately i to am a victim, i contacted the support # and spoke with a live person @[protected]. this person gave me a cancellation # . i hope that she was tellin me the truth of cancelling. is that what was suppose to happen r do i still need to contact my financial institution