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We workd with Family Link as foster to adopt parents and they were incredibly unprofessional and more importantly not christlike as advertised. The turnover rate for the employees there is so high that in less than 12 months we changed caseworkers 4 times. 1 of those case workers was great but the other 3 just didn't seem very caring in a job where caring really matters. After my experience with them and with CPS as well, I recommend only international or private adoptions which is a shame. There are so many children in the US that need homes but if you go through CPS, especially using Family Link, it will probably just end in heartache.
Company Business Name: Family Link Foster Care & Adoption Agency
Country of complaint: United States
Address: Austin, Texas
They only pretend to care about the children when it is really all about the money for them. The head of the agency is so fake. The turnover is high because she chooses to fire people left and right and do it by a phone call on their way home from work.