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Overview of FabFitFun complaint handling
55 FabFitFun reviews first appeared on Complaints Board on Oct 2, 2015. The latest review Summer Box was posted on May 23, 2022. The latest complaint Summer Box was resolved on May 23, 2022. FabFitFun has an average consumer rating of 2 stars from 55 reviews. FabFitFun has resolved 12 complaints.
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Use this comments board to leave complaints and reviews about FabFitFun. Discuss the issues you have had with FabFitFun and work with their customer service team to find a resolution.
Latest FabFitFun’s complaints
Replied
FabFitFun - Summer Box
My summer FabFitFun box arrived today - however instead of on the front porch that is covered, where all deliveries get put - it was put around back at the side door that was uncovered. It rained all day long. The box had completed fallen apart and the contents were soaking wet. I reached out and the resolution I received was $10 credited to my account. I...
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Replied
FabFitFun - Canceled service, did not receive refund and did not receive box
I canceled service in November immediately after being charged annual subscription fee. I was never reminded of the pending renewal as most legitimate companies do. Upon canceling, customer service promised me a refund, which I never received. I also never received a box for that quarter. I just received a box for the second quarter, full of the worst...
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Replied
FabFitFun - My Box
I received an email from FabFitFun that if I reactivated my account with them I could customize my box & also receive $125.00 in extra goodies. So I paid $200.00 (they make you pay first) then went to pick my products & apparently it was too late to pick. (They failed to mention this part to me) So I paid $200 for stuff that I do not even want. When I...
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