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Employment Development Department Profile

Employment Development Department
Customer Service: Phone, Email, Contacts

edd.ca.gov

How to contact Employment Development Department customer service?

Phone numbers:
E-mails:
  • (Support)
Address:

800 Capitol Mall, MIC 83, Sacramento, CA 95814, USA

Website:

edd.ca.gov

Additional information

Office Locator Unemployment Insurance
P.O. Box 826880 - UIPCD, MIC 40, Sacramento, CA 94280-0001
 
Disability Insurance or Paid Family Leave
P.O. Box 826880 - DICO, MIC 29, Sacramento, CA 94280-0001
 
Workforce Services Branch
Central Office Support Unit, P.O. Box 826880, MIC 69, Sacramento, CA 94280-0001
 
Labor Market Information Division
P.O. Box 826880, MIC 57, Sacramento, CA 94280-0001
 
Tax Assistance: Employers - General Correspondence
Taxpayer Assistance Center, P.O. Box 826880, Sacramento, CA 94280-0001
 
General Questions or Comments
P.O. BOX 826880, MIC 83, Sacramento, CA 94280-0001
 
Language Access Complaints
Equal Employment Opportunity Office, P.O. BOX 826880, MIC 49, Sacramento, CA 94280-0001
Frequently asked questions (FAQ) about Employment Development Department customer service
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What does the Employment Development Department (EDD) do?

Employment Development Department (EDD) is a state department offering services in unemployment insurance, state disability insurance, public affairs, tax for the State of California

Where can I find the status of my DI claim at the Employment Development Department (EDD)?

You can check and manage your DI claim with SDI Online (State Disability Insurance Online).

Who is eligible for Unemployment Insurance (UI) benefit payments by the Employment Development Department (EDD)?

To receive Unemployment Insurance (UI) benefit payments, you must meet all eligibility requirements at the moment of filing a claim and when certifying for benefits. When applying for UI benefits, you must be fully or partially unemployed through no fault of your own, available and physically able to work, and ready to start working right away. At the time of filing a claim, you should also have earned enough wages during the base period, a 12-month period EDD uses to evaluate if you have earned enough to start a UI claim.

Can non-US citizens receive UI benefits from the Employment Development Department (EDD)?

Yes, if you prove you were and you are in satisfactory immigration status and are authorized to work in the United States. The work authorization and immigration status are verified at the Department of Homeland Security.

Should I report volunteer work to the Employment Development Department (EDD)?

As long as you do not earn any wages for the volunteer work you perform, you do not have to report it.

Can I cancel my Work Sharing claim at the Employment Development Department (EDD)?

A claim can be canceled if there has been no payment transaction.

Where is Employment Development Department located?

The company is located at 800 Capitol Mall, MIC 83, Sacramento, California, United States - 95814.

How can I file or reopen a claim at Employment Development Department?

UI Online is the quickest way to apply for or reopen a claim. You can also submit your application by calling, mailing, or faxing it. Note: Combined Wage Claims and UI for Federal Employees can only be filed by phone, fax, or mail.

How can I verify my identity at Employment Development Department?

You should log in to UI Online and upload your ID documents. If you are unable to do so, you can mail in your documents.

How do I certify for Unemployment Insurance Benefits at Employment Development Department?

UI Online is the quickest way to certify for benefits and get payment. You can also use EDD Tele-Cert to certify over the phone by dialing 866-333-4606 and selecting Menu Option 2 to get started. If you're using a paper claim form, allow 10 days for it to be processed.

How do I appeal an Employment Development Department decision that I disagree with?

You will be notified in writing if you have been disqualified. You will be sent an Appeal Form (DE 1000), and you will have 30 days from the date of mailing to file an appeal.

How do I appeal the end of federal unemployment benefits (PUA, PEUC, PAC, and FED-ED)?

You cannot dispute the termination of your federal unemployment benefits.

How can I complain about Employment Development Department customer service?

If you have any comments, ideas, or complaints, please download and fill out the Comments, Suggestions, and/or Complaints Form (DE 8123) in the preferred language, then submit it to the address specified on the form.

What are Employment Development Department working hours?

Mon 8:00 am - 5:00 pm Tue 8:00 am - 5:00 pm Wed 8:00 am - 5:00 pm Thu 8:00 am - 5:00 pm Fri 8:00 am - 5:00 pm Sat Closed Sun Closed