The complaint has been investigated and
resolved to the customer's satisfaction
Empire Gen ConstructionAfter spending $11,800 still have the same problem!

Hi, My name is Jolanta Greczel; I am a manager for 140 Kent Street Brooklyn, NY 11222. 10/01/05 I have requested an estimate for a leaking skylight form: as stated on the Contract Empire Gen Construction USA Inc. 308 W 94th Street #528 New York, NY 10025 or as shown on the business card 345 W 86th Street #303 New York, NY 10024 All telephone numbers are the same for both locations. Contact name: TOM Contact numbers: Cell: [protected] Office [protected]-9531 Toll Free [protected] I have the original draft of the proposed contract for the repair of the skylight. This consists of 8 outlined in detail points about the repair of the Bulk Head Skylight and the Bulk Head Room. The total $5,600.00 While on the roof Tom made an observation that the roof itself will probably need replacing in about a year. With this in mind I asked if he would also give me an estimate on the entire roof. On the draft page in the upper corner he added entire roof additional $4600.00. After reviewing the draft Tom came with a revised Contact for what he said was very important installation of metal termination around on all parapet and was not included it in the estimate, adding additional $1600.00 the amount Total of Contract $11,800.00. First rainfall after the completion of the project the skylight is leaking. Water damage to the interior of the Bulk Head Room which he charged me $900.00 extra to fix. December 2005, Tom responded, another patch on the skylight. We agreed to wait and see what happens after another rainfall. We also knew that I was not unavailable until July of 2006. Upon my return I contacted Tom to come to repair the water damage inside of the Bulk Head Room. Tom asked if we can postpone it until it got a little colder outside because he was very busy. No problem. But after the first rain upon my return I realized that the water damage was not old, but it has consistently been leaking all along. I called Tom and made him aware of the further damage this is creating. When he showed up in November to make yet another patch on the skylight and to sheetrock the inside of the Bulk Head Room, Tom determined that another patch will not eliminate the problem and he proceeded to give me a verbal estimate for the replacement of a new skylight anywhere between $4800.00 to $5200.00 Not believing Tom anymore I hired another contractor to install a new skylight, and by the way there was quite a substantial difference in the prices. Called Tom to make him aware that he is still responsible for the repairs to the inside of the Bulk Head Room (which he was already paid for), Tom claims that he is no longer responsible for anything, and I want to know why I have started with a an original problem leaking skylight and after spending $11,800.00 14 month later I am still having the original problem and no one to admit to it and no where for me to turn. All your help and assistance will be greatly appreciated. Have a great day.


  • Th
    The Writer Apr 05, 2011
    This comment was posted by
    a verified customer
    Verified customer

    I think the Empire Gen Construction Inc. guy is right here. I run an online writing service and myself have had problems with few clients who ask for complimentary work - undue favors as I would call them - after they had given us a couple of jobs. This is a negative practice from such people and should be stopped. Nevertheless, I hope this would not be taken seriously after the Empire Gen Construction Inc. guy has replied to the comments.

    0 Votes
  • Ta
    TAUQEER HAQ Jul 21, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I am the president of the empire gen con struction usa inc. We never have any work perform or repair the skylight which one is on top of bulk-head room. We only work lower main roof and laying down a new roof which one she have no problem at all till now she call us to repair the skylight free of cost because she give us a big roof job already in past and we are disagree to repair free of cost thats what we got bad review from them side but we cant stop any body they can put what ever they want.
    ( THANKS TOM )

    0 Votes

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