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My wife over year ago dealt with these people to get a puppy for her mother her mother‘s husband of 50 years Passed away so my wife wanted to get her a puppy because we are dog people our whole family and had hoped it would help with the healing process my wife gave these people $1200 deposit and then it was the run around ever since then first they said we did some things wrong on our order and then they said that the mom dog her litter of puppies could not come to term passed away so my wife wanted to get her a puppy because we are dog people our whole family and had hoped it would help with the healing process my wife gave these people $1200 deposit and then it was the run around ever since then first they said we did some things wrong on our order then they said that the mom dog her litter of puppies could not come to term, So with my wife asked him when we're both there be another batch of puppies they became very belligerent and also very rude to my wife who is also Mexican-American I believe they are racist as well and they played with her because of that they put us from number two on the list to number eight when I confronted them on a phone message they said that I threatened them I only said that I was going to take legal action against hi so with my wife asked him when ribs there be another batch of puppies they became very belligerent and also very rude to my wife who is also Mexican American I believe they are racist as well and they played with her because of that they put us from number two on the list to number eight when I confronted them on a phone message they said that I threatened them I only said that I was going to take legal action against him them, so now they have said that they have canceled our contract and going to charge us another thousand dollars for the cancellation of the contract that they canceled this is absolutely insane they have the screwball contracts with hidden messages the man who talk to my wife I believe his name is Juanita, or Jaunito, surprisingly was very rude to my wife as well as racist these people need to be stopped all we want is our refund back even know the state no refunds but they canceled our contract I am currently working on legal action for both of breach of contract and also racial Discrimination against my wife
I’m sorry about some of the miss spelling and somethings that were listed twice in my statemt and out of order I’m using a mic because my Keypad isn’t working well but if you read the whole story you understand
I hope and pray that nobody has to ever go through this it was heartbreaking it’s very draining for me to write bad things about people I like people for the most part I love dogs but when you mess with my family and their heartstrings I have to act
The complaint has been investigated and resolved to the customer’s satisfaction.
From their sample contract:
"1:18 If at any time BUYER makes any statements regarding litigation, retaining an attorney, contacting government
or nongovernmental agencies regarding disputing this contract or make false reports then the BREEDER will cease
all communication directly and instruct BUYER to contact BREEDER’S legal counsel. BUYER will also be taken off
the pre-order list/puppy put back on the market until the time the dispute has been resolved. If the dispute is not
resolved within (7) days, then the puppy will be offered to another client on the program’s list. If legal action is
required to enforce this contract, Buyer will be required to pay additional fees, including but not limited to, attorney
fees and court cost."
this is dis heartening to hear and yet I am another person that got knicked by this scam. On waiting list for over two years. Constantly told one lie after another. Nearly yelled at on multiple occasions just for inquiring about there progress. (Juan... You know who I'm talking bout). Giant scam and can't do anything financially as they have a extensive contract that you can't get out of if you want your money back. This is due to If you use a coupon. Upon checking out and paying they gave me one... So had no choice.
All in all giant scam and hope more people read and hear about them so no one else gets scammed and these crooks and stop doing "business"
They are currently being investigated by the Iowa state police. There are now 19 clients of elite basset hounds that paid for yet never received their dog. Their scam is to get your money, make you wait an interminable amount of time until you’re so upset you say something to them. They then respond condescendingly and tell you you’ve breached the contract. Voila! They are then free to resell the dog and double their money. Very smart scam but I do hope the police finally shut them down.
— notice: you must copy and paste the exact review below into the space provided or you will not be paid. don't forget to remove this reminder —
I really love ebhs style to the dog industry. they are very professional and produce stunning puppies as apart of their program. I was a little skeptical of purchasing their program and getting a free dog but the result is the same if I have gone to another breeder. I love everything about their program and love that they are preserving the breeds unlike most kennels do. my vet said she can tell my pup came from a breeder who knows what they doing by doing an exam. show quality dog and that is saying something since my vet shows bassets.
I've heard some people break their contract and have problems, but that's their fault because they are bad people and were liars and cheaters and deserved it. they were always very kind and nice to me, and I appreciate them almost as much as I appreciate my new dog, harvard.
Their facebook page is https://www.facebook.com/groups/111042885713135 and anyone who wants a true, unbiased review from an honest person should visit there go get the best feedback.
— note: once the above review is posted, contact us with a link, and you will be paid promptly —
LOL The trolls love to make up stuff. No company sends out stuff like that. The desperateness of trying to make the company appear like that. The hate is real for your competitors. Lol they are Let see the actual email from the company. There is a button below for posting pictures. Let us see proof it came from the companies email. Lol Go ahead I will wait as I sip this tea. SHOW THE PROOF. OH WAIT YOU CAN'T CAUSE YOU MADE IT UP. lol YOU BASIC.
I got a puppy from Elite Basset Hounds and had excellent communication. The process was very easy to complete for me. I picked out my puppy about 4 months being on their waiting list and got my puppy when it was 4 months old. So overall the time was about 7 month. I certainly will be becoming back. Anyone who has had issues with them it very clear that they had to do so to cause the issue because they are very strict about following their contract. The OP and the others who posted negative things either breached their contract or didn't like that the kennel was following their contract or fake people making multiple fake accounts as that one commentator said she posting for some "friend". That spells fake review. I recommend Elite Basset Hounds 100% and my vet was so impressed with my puppy her and her wife decided to get their puppy from them. Pay attention to the positive reviews as they are people who have actually worked with the kennel. I am joined their Facebook group and was able to post "Can everyone post about their experience with the kennel and had over 20 people post and about 4 people PM me. All great things to say about them expcect for 1 person who was clearly upset they didn't get their way. They admitted they breach their contract but still expected to get money back. They do not play about when it comes to breaching the contract. As long as you do not breach your contract you are not going to have an issue which is pretty had to do if you read your contract. All other people shared their puppies with their families and a lot of people are littermates so I love that it was easy to find my pups siblings and have playdates. I advise anyone looking into this breeder to join their group and ask the group question with like a 1000 members you will definitely get responses. Plus if you just ask the company to explain any negative review they had no issue giving the facts. Here is their Facebook page. https://www.facebook.com/groups/111042885713135
LOL who the hell is Juan. I think you meant to post to someone else. So again since you can't name your friend then your opinion means nothing. I am amazed at the fake post as you didn't shop at the company as your posting for a third party. How interesting indeed. I see you didn't deny that your "friend" probably broke the contract or better yet the contract was followed to the T and unhappy with months later. I can't speak to what your imaginary friend did or didn't do as I wasn't there but anyone with common sense to know if you can't provide proof to always take what someone says with a grain of salt. So if your name is Liz. Interesting I hope they go after you Liz cause I hate when people uses ethical and unethical incorrectly. Unless you can provide PROOF of something unethical and I mean as it is defined legally then you have of nothing useful to add. You should be ashamed of yourself for trying to ruin a great breeder. Hundreds would disagree with you according to the poll in the group page. So...
With respect,
Julia
I have a friend who tried buying a dog from Elite Basset Hounds of Iowa, and I can confirm they had a terrible time, so I don't think the poster is making it up.
What happened to my friend was that they were given the impression their dog would be available in a couple of months, but the they waited over a year. Then when they complained, they were responded to in a very rude manner by one of the guys who works there, and when they got upset and responded in kind, the guy said they breached the contract by being "abusive".
As a result they
Kept the money paid.
Refused to refund anything since they "breached the contract".
Threatened to sue them if they left bad reviews online.
I saw a review somewhere else that these guys have a 10-15 page fine print contract, and it has all kinds of crazy stuff in it that pretty much lets them do all kinds of crazy things to anyone stupid enough to sign it. My friend says that was their first mistake. NEVER SIGN A LONG CONTRACT WITH A BREEDER UNLESS YOU UNDERSTAND IT ALL.
I'd steer clear. There are plenty of reputable breeders out there. All the fake positive reviews alone make them seem scammy as heck. Do research.
So really your comment means absolutely nothing as 1) You didn't name your friend and 2) you didn't actually have any direct dealings with the kennel. So what you are saying is just hearsay at best. Fun fact. Did you know it was unlawful to post a review on a company you never had any business with? So unless you can name this supposed friend you are just a troll.
Also, FYI no company sues because someone leaves a bad review. However, if someone leaves a false review as such as claiming something that never happened then a company would have grounds to sue. If you made up friend breached their contract then they would have no legal grounds to stand on. I would imagine any company would provide evidence of breach before termination. So if this imaginary friend breached her contract there was clear evidence she did. I have looked at the contract and it is pretty straightforward and balanced. It gives clear expectations of both parties and covers its bases that protect all parties. There is nothing in the contract which is online that states being "abusive" breaches the contract so that is the first indication you are lying. Not to mention the company also gives people the opportunity to correct in breaches. For one that is the simple basics of contract law. So if you fake friend breached she would have been able to cure it. If she didn't then the contract would have most likely got terminated. From what I have read and the people I have spoken with they are more than willing to work with people. So I would question this fake friend since you didn't name them. LETS USE COMMON SENSE HERE WHY WOULD YOUR "FRIEND" SIGN A CONTRACT SHE DIDN'T UNDERSTAND"! It is pretty clear they are open to questions and if you had one they would have no problem answering. In fact that would be legally obligated to answer and clairfy any questions your "friend" had about the contract before "she" signed it. You little post has so many holes in it it is unreal. If they are a bad kennel then they wouldn't have so many repeat clients. The facebook group is full of them. If you can't name your "friend" then you are lead to belive you are lying.
Hi Juan.
I'm not going to respond to this, because you already got my friend's money, so you and Elite Basset Hounds get nothing else from us, including our time.
I am posting this to warn others about the kind of business you run, the terrible, demeaning way you treat people, and the unethical business practices you use.
Imagine how much better things would be for everyone involved if you took all the hours and hours you spend doing damage control online, and put it into running a more respectful, ethical business. Everyone would be happier, and it would help you in the long run!
The next time something goes sour, what if instead of changing the contract to screw that kind of person...what if you changed things so the problem they had would be solved or not happen in the first place?
Each of us can be a source of light or darkness. Come into the light, Juan. You'll be glad you did!
With respect,
Liz
LOL who the hell is Juan. I think you meant to post to someone else. So again since you can't name your friend then your opinion means nothing. I am amazed at the fake post as you didn't shop at the company as your posting for a third party. How interesting indeed. I see you didn't deny that your "friend" probably broke the contract or better yet the contract was followed to the T and unhappy with months later. I can't speak to what your imaginary friend did or didn't do as I wasn't there but anyone with common sense to know if you can't provide proof to always take what someone says with a grain of salt. So if your name is Liz. Interesting I hope they go after you Liz cause I hate when people uses ethical and unethical incorrectly. Unless you can provide PROOF of something unethical and I mean as it is defined legally then you have of nothing useful to add. You should be ashamed of yourself for trying to ruin a great breeder. Hundreds would disagree with you according to the poll in the group page. So...
Simply looking at the OP statements about a deposit when everywhere it states all payments are nonrefundable.Sounds like maybe the OP didn't read their contract. Even still it is obvious that the kennel has a refund process as it is displayed on their site. It sounds like they refused to do that process or they breached their contract in some way which would terminate their contract on its face. It is common knowledge that if you breach a contract it gets terminated. Also, if you refuse to adhere to a contract you can't expect much in return. From the reviews, I read it and talked to several actual clients on the Facebook group those who followed the contract never had any issues. Those who broke it are the ones who have complained. You can't fault a company for adhering to its contracts otherwise it would create chaos. I would bet money that over 90% of the bad reviews or complaints are from those who breached their contract or refused to follow the terms and conditions. I think if you apply common sense you will see things don't add up. If you get your contract terminated due to a not breaking it you would not get a refund and that goes for every company out there. Use common sense when reading the OP post. They make claims about discrimination but doesn't provide any proof of their claims. Vist the Facebook group if you have doubts and ask questions. There are plenty of post in the group of people doing just that and getting contacted by people who got puppies from them or those who are waiting for ones. I have only seen positive things about how great the experience was and how well bred the dogs was. Just use your brain. If there was some legit about the post don't you think the person would have provided proof? Saying someone discriminated against you is something you need to provide proof of so take reviews with a grain of salt and go to the Facebook group to talk to an actual client. They have hundreds so if all you see is 2-3 bad reviews online for a company that has been operating for years and have hundred of clients that says something.
For those that want to see real reviews visit their group page which has hundreds of happy clients. https://www.facebook.com/groups/111042885713135/
Visiting a facebook page for an unbiased review is silly. Companies can remove things they don't like from FB.
Your best bet at an unbiased review is to look at google reviews and sites like BBB. Good businesses will tend to have mostly good reviews, maybe some mediocre, with maybe one crackpot who leaves a crazy bad review.
Bad businesses will have multiple bad reviews that seem credible, even with responses from the owners that say they're lying or whatever, and lots of bogus good reviews to bring their averages up.
Also if a company requires a significant contract of over two pages or so, ALWAYS have a lawyer check it out (they'll do so cheap, usually). If you have a longer contract buying a dog than you do buying a car, that's a sign someone might be up to something.
Do the research, and come to your own conclusion! :)
This is is the best review of EBH compared to other top kennels. https://www.bassethoundbreeders.org/reputable-basset-hound-breeders-to-visit/?fbclid=IwAR0pt3bsrAqsK30otxRpQR46JLrcCncFAyS6AfLrwBHVWCKnKMUwTILUlfU
Weird. That site says they won an award form Vetary.com, but vetary doesn't do breeder or any other kind of awards, and EBH appears nowhere on their site. Wonder what gave that reviewer the impression they won an award that apparently doesn't exist.
Two years ago I made the mistake or believing the EBH hype. Every time I spoke with them it was the run around, then they blocked me from their FB groups for asking if anyone ever got a puppy. They they said I was in violation of my contract, currently prepping to sue in Iowa.
They are certainly come after you full force with your defamation. Tons of people have gotten dogs from them you seem like better people who likely breached their contract which if you did you don't get anything. Everyone knows that you can't breach a contract and expect the other party to still cater to you. lol may the odds every be in your favor. Trolls like you are going to have to learn their lesson.
Same here, I filed a lawsuit in my home state that they ignored. I sent a demand letter to their attorney who hasn't answered either. I am preparing to file a lawsuit in Iowa. I have never heard of anyone getting a MBH from them.
Also, myself and many others I have spoken to, if you so much is question their methods, Jacory and Juan say that you breached the contract and will sue you for libel. Don't worry, they can't win a lawsuit if you state the facts. The fact fo me is I have been on their waitlist 2 years with no puppy.
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Same experience here. This is an on-line scam . If they do have a business - it is only a front . I don’t think they EVER deliver any dogs to anyone. Beware of this questionable business.
This is 100% a scam and they even tried to threaten me with their attorney's contact info which was also invalid. There are rumors online that this is a network that bounce you from fake website to fake website just to boost their rankings. Try contacting someone directly who has actually received one of their dogs that isn't connected to them...USE CAUTION when dealing with this group.