Easykits  - work at home

I mistakenly purchased the beginner easykits work from home kit. The same day I found it wasn't what I expecting and within a day I asked for a refund. I did not open even one of their apps! When I finally found the refund number they told me that they charge for cancellations. Even though the ad and video said money back guarantee for any reason. They have ripped me off and I am pissed! I will be alerting others to this phony company! Is there anything you can do to get me my full refund?