The complaint has been investigated and
resolved to the customer's satisfactionResolved Digital Federal Credit Union — Cancelled Visa Card
resolved to the customer's satisfaction
Thought I had a great relationship with this credit union. Had a visa card, 6000.00 limit. Card almost full but NEVER late with one payment. NEVER. In addition my account there which I maintained for the past 4 years was in good standing. In addition over the past couple of years they increased my credit limit and lowered my interest rates to around 8%. 3 days ago they cancel my credit card. Their reasoning is that they reviewed my credit rating and it had decreased. Really. You just cancel it. not raise my interest, not lower my available credit. Just cancel it. I called to speak to the representatives with no concern about this. In addition by cancelling my card they have done damage to my credit report that will take years to repair. Thanks DCU. Currently shopping for a new credit union or bank.