DeanCamper.com
Reviews and Complaints

Log in or create an account
First, log in to your ComplaintsBoard.com account. If you don’t have one, create it now. This lets you post your complaint and track responses from DeanCamper.com or other users.

Navigating to the complaint form
Look to the top right corner of the website and click the 'File a Complaint' button. This opens the complaint submission form for entering your issue with DeanCamper.com.

Writing the title
Use the 'Complaint Title' field to briefly summarize your problem. Be clear and direct. Examples:

• “DeanCamper never shipped the RV part I paid for”

• “Scam site – Took my money, no product received”

• “Poor quality camper and no refund from DeanCamper”

Detailing the experience
This section is where you explain everything that happened in full. For an online RV or camping product retailer like DeanCamper.com, here are areas you should definitely include:

• What you purchased:
  Include the name of the item (e.g., “RV awning,” “camper part,” “accessory”), product description, and order ID if available.

• Order and delivery timeline:

  • When did you place the order?

  • What delivery date was promised?

  • What actually happened (delay, nothing arrived, wrong item, broken item)?

• Product quality or legitimacy:

  • Did the product arrive damaged?

  • Was it different from what was advertised?

  • Was it obviously cheap or a knockoff?

• Payment and transaction info:
  Include:

  • Date of payment

  • Amount paid

  • Payment method (credit card, PayPal, etc.)

  • Transaction ID (if available)

• Communication and customer service:
  Did you contact them by email, form, or phone?
  Were you ignored, given excuses, or met with hostility?

• Attempts to resolve:

  • Did you request a refund or replacement?

  • Did they respond or avoid responsibility?

• Personal impact:
  Talk about how this affected you:

  • Are you stuck without a working RV or camper?

  • Did this ruin a trip?

  • Are you out hundreds of dollars?

• Website or trust issues:
  If you noticed anything shady like fake reviews, no real address, or suddenly vanishing listings, mention that too.

Attaching supporting documents
Upload helpful materials like:

• Order confirmation emails

• Screenshots of the product page

• Chat or email conversations

• Shipping confirmation or tracking info (if any)

• Photos of the item you received (if it arrived)

Never upload documents with sensitive personal info like full credit card numbers, full address, or ID.

Filing optional fields

• Claimed Loss: Write the total amount of money lost due to this issue. Be specific (e.g., “$259.99 RV part not delivered”).

• Desired Outcome: Clearly state what you want. Examples:

  • “Full refund”

  • “Product replacement”

  • “Accountability or public warning to others”

Review before submission
Before submitting, read through everything again. Make sure:

• The timeline is logical and complete

• There are no grammar issues that make the story unclear

• No sensitive personal info is included by mistake

Submission process
When your complaint looks good, click the 'Submit' button at the bottom of the page. Your complaint is now live on ComplaintsBoard.com.

Post-Submission Actions
After submitting:

• Log into your account regularly to see if DeanCamper.com responds

• Reply if they do and keep the conversation public

• Update the complaint if things change (e.g., you get refunded or blocked)

This helps warn others and keeps pressure on the company to respond or act.