Covers & All
reviews and complaints

I recently ordered a set of seat covers from Covers & All to replace my stained white covers. After much deliberation, I chose a beautiful charcoal grey color and was thrilled with the quality, color and finish – they looked fantastic! Initially, I was worried about changing the covers as the current ones were a nightmare to remove, but thankfully, installing the new Covers & All covers was an absolute breeze. I even added an extra inch to the dimensions to make sure they would fit perfectly, making the whole process even more straightforward. I was delighted to see that the double zips that go around the corners of the cushion made it easy to fit the covers and that they fitted just right, hugging the seats like a glove.

I cannot say enough about the quality of the covers I received. They are made from fantastic fabric that is way more durable than the original covers I had, and also thicker than I expected. Despite the high level of customization, the order arrived in under two weeks, and the surprisingly low price made it an even better bargain. I was honestly blown away by the combination of quality and affordability offered by Covers & All, and I urge anyone in need of covers to give them a try.

Overall, I am very impressed with the service I received and the quality of the product from Covers & All. The site was easy to navigate, the ordering process was straightforward, and the prices are more than reasonable, offering lots of value for money. If you're in the market for covers of any kind, I would wholeheartedly recommend Covers & All – my only regret is not trying them sooner!

I recently purchased a custom cover for my outdoor daybed from Covers & All, and let me tell you, it was one of the best investments I have made for my outdoor living space. Living in an area with high winds and heavy rain, I needed a cover that could withstand tough weather conditions while still looking great. And boy, did Covers & All deliver!

The fabric of the cover is incredibly durable and sturdy, while still maintaining a sleek and stylish appearance. Even better, the designers went above and beyond to ensure that the cover fit my uniquely shaped daybed perfectly. It was slightly larger than the dimensions of my daybed, making it much easier to put on and take off. In fact, I can now easily remove and replace the cover in under 30 seconds, with no hassle or fuss!

As if that weren't enough, the delivery was lightning fast, especially considering that it was a custom-made cover. I truly could not be happier with the quality of the product and the level of service that I received from Covers & All. The entire process was seamless, and the team was always available to answer my questions and provide expert advice.

Overall, I would highly recommend Covers & All to anyone in need of a custom cover for their outdoor furniture. The quality and durability of their products are unmatched, and their customer service is top-notch. I am a very satisfied customer and will definitely be returning for future purchases!

for the original review of Covers & All (coversandall.com.au). Overall, I had a positive experience with this online retailer, as the product I ordered was delivered within a satisfactory timeframe. However, I did run into a bit of confusion regarding the ventilation feature of the cover I received.

Fortunately, I was able to easily contact the client services team at Covers & All to ask for clarification. They were prompt in their response and gave me clear instructions on how to send pictures of the cover to see if there was an issue that needed to be addressed. I appreciated their willingness to take a proactive approach to customer service and ensure that I was satisfied with my purchase.

To my surprise, the next day I received an email from Covers & All explaining the ventilation feature in more detail. It turned out that what I had thought was a mistake was actually a deliberate design feature intended to improve the function of the cover. I felt a bit silly for my initial confusion, but appreciated the high level of customer service provided by Covers & All.

Overall, I would highly recommend this retailer to anyone in need of a quality cover for their outdoor furniture or equipment. They offer a wide range of options to choose from, and their client services team is both responsive and knowledgeable. If you're looking for a reliable and trustworthy seller of covers and protective gear, look no further than Covers & All.

I recently purchased a bag from Covers & All and unfortunately had some issues with the sizing instructions. As an Australian shopper, I found it a bit confusing that the instructions were provided in inches rather than centimeters. As a result, the bag I received was too small and I was unable to use it.

However, I must say that the quality of the bag was excellent. It was made very well and I was hoping to be able to use it. Despite the initial mistake with the sizing, I must commend Covers & All on the quality of their products.

When I reached out to customer service about the issue, I was a bit disappointed in their lack of compassion and apparent refusal to take responsibility for the difficulty in their website instructions. I even asked to be referred to a manager which did not happen, but after pushing for some time, I was able to receive a more substantial discount on my new order.

As a repeat customer, I feel that the item should have been replaced fully by the company, as the error was primarily due to the difficult instructions on their website. However, I am still pleased with the quality of their products and hope that others will have a smoother experience with their purchases.

I recently purchased a custom BBQ cover from Covers & All (coversandall.com.au) which I was quite excited about. The cover was supposed to come with drawstrings and grommets, and was made to order specifically for my grill. When my package arrived, I was happy to see that it was a good quality cover that seemed to fit my grill well. However, I quickly noticed that one of the drawstrings was broken. It was clear that during assembly, the company had cut the drawstring while putting one of the grommets in place, which essentially rendered the cover less useful.

I reached out to Covers & All by email and phone on multiple occasions to find a solution to this problem, but unfortunately never received a response. After four attempts at contact, I finally was able to speak to someone on the phone who promised to look into the issue and get back to me within 48 hours - which didn't happen. I was disappointed with the lack of customer service provided by Covers & All, as a simple solution to the problem would have gone a long way towards helping me enjoy the product I purchased.

While I understand that some companies may fall short on customer service at times, I was disappointed by the complete lack of response to my outreach to Covers & All. For the price of the product, I would have hoped for better interaction with the company when an issue arose. Overall, while the product was of good quality, I would hesitate to purchase from Covers & All again in the future due to this negative experience.

I recently discovered Covers & All and have to say, I'm thoroughly impressed. One of the things I appreciated most was the ability to fully customise my order, right down to providing specific images and details to ensure my cover would look exactly as I wanted it to. The process was seamless and easy to navigate, making it a stress-free experience from start to finish.

What truly stood out to me was the speed at which my order was processed and delivered. The manufacturing location in India did not hold up the process in the slightest, as my order quickly made its way from a local province to New Delhi, then to Singapore, before finally arriving at my door in Melbourne, Australia in just five days! Not only was the shipping process incredibly efficient, but I was also able to track my package every step of the way.

I have to give credit to the exceptional customer service that I received from the designers, as it was their attentiveness that truly saved the day. Despite providing inaccurate measurements, I was able to rectify the mistake thanks to their expertise and precision. They not only manufacture products to your exact specifications, but they also double-check and communicate with you to ensure your order is flawlessly executed.

Now that my custom cover has arrived, I couldn't be happier. It fits my sauna perfectly and looks incredibly beautiful and well-made. I'm thrilled with the outcome and would highly recommend Covers & All to anyone looking for custom-made covers that tick all the boxes. Thanks again to the team at Covers & All for providing fantastic customer service and a quality product.

When I first discovered the Covers & All website, I was pleased to find that the layout was straightforward and easy to navigate. I found exactly what I was looking for, and the ordering process was a breeze.

Despite the current global situation and all the delays that have come with it, my order still arrived relatively quickly, only a couple of days behind the estimated delivery time. I must commend the team at Covers & All for their swift delivery service.

However, I did have a bit of trouble getting a straight answer from customer service when it came to a question about the origin of the products. While the quality and value for money of the product were excellent, it took several emails for me to finally get a clear answer about the origin of the product. This was quite frustrating for me, and I almost cancelled my order over it.

I believe that clear communication is essential when it comes to building trust between the customer and the company, and in future, I would appreciate it if Covers & All made it more transparent that their items are produced overseas, rather than onshore in Australia.

All in all, I am satisfied with my purchase and would recommend using Covers & All to others. The items were of great quality and value, and customer service aside from the aforementioned issue, was top-notch. I will be using Covers & All again in the future.

As I was searching the web for a cover for my outdoor gas heater, I stumbled upon Covers & All. At first, I was skeptical, as I was accustomed to purchasing covers from brick and mortar stores. However, I decided to give them a try, and I’m glad I did.

I ordered a cover for my outdoor gas heater from Covers & All, and it was delivered promptly. The cover was of high quality and came from a standard range of heater covers. As a satisfied customer, I decided to take the challenge of finding a cover for my Ziegler and Brown BBQ. These types of BBQs are known for their unconventional designs, as the hood runs right to the edges and has cut-off diagonal corners.

Nevertheless, I made a note on my original order and adjusted the measurements to fit the standard shape. Within minutes, I received an email from Covers & All with the proposed design and was asked to send back measurements for verification. Over the next couple of days, we had a few back-and-forth emails, and they made a few design adjustments - this really impressed me, as they were going out of their way to ensure that the cover would fit my BBQ just right. Finally, I gave my approval, and my customized cover was made.

When the cover arrived, I was thrilled to see that it fit perfectly. The seams were neat and strong, and the color was on point. I was amazed at how much attention they paid to detail in making sure everything was up to my standards. What's more, the cover was priced at about a third of the cost from the manufacturer Z& B. Suffice to say, I was one happy customer.

In conclusion, I would highly recommend Covers & All to anyone who needs a cover for their outdoor furniture or appliances. Their attention to detail, their willingness to go the extra mile, and their affordable prices make them a go-to for all your covering needs. I was blown away by the level of service I received, and I’m sure you will be, too.

I ordered a small triangle shade to cover my front door entrance from Covers & All back in early November. Unfortunately, despite a promised delivery date of 4/12, there was no contact and no update. Just before Christmas, I was informed that delivery would be on 16/12, but this date also passed without any notice. I reached out to them on 4/1 to inquire about the delay and requested a refund if they could not fulfill the order. To my surprise, I received a long email insulting my intelligence and explaining that the delay was due to the impact of COVID-19 and that my order was allegedly being made in the US.

It turns out that my order had not even been commenced, and it would take another 2 weeks to complete it. On 8/1, I received a DHL text message that the delivery would be made by 14/1, and finally, the delivery arrived from India - not AU or US as I had been led to believe. Unfortunately, the item was unsatisfactory, to say the least. Not one side of the triangle was straight, and the measurements were not what I had sent them. Additionally, it was too long and had been made in two separate pieces poorly sewn together. As a result, it was unusable and looked like a piece of scrap.

I would not recommend working with Covers & All since they seem to be incompetent and not professional. It is not worth the hassle, and I would not want anyone else to have a similar experience.

I recently had an experience with Covers & All, an online company that specializes in creating custom-made covers for various items. I was initially drawn to this company because it advertised having an address in Lawrenceville, Georgia USA, and required measurements to be provided in inches. Although I was initially pleased with my purchase, I later discovered that the product did not actually come from the USA but rather from China.

At first, I was quite upset because I actively try to avoid buying products from China due to their poor quality, use of child labor, and human rights record. However, I must say that I was pleasantly surprised by the quality of the covers once they arrived. The label on the covers stated that they were made in India and included the important information that the fabric was not fireproof and contained some alarming chemicals. Nonetheless, the covers were well made, featured large zippers, and were easy to put on and take off my furniture.

One common issue that people have had with the covers is that they are an inch too large. I also had this issue, which meant that I had to purchase additional foam to get the covers to fit. This added an extra $80 to my costs, but considering the price point of Covers & All's products, as well as the free postage and 20% off first order offer, I couldn't find anything else out there that compared to the value this company provided.

From the order to the delivery, the entire process took less than 3 weeks. This is quite impressive, especially considering the global pandemic that has affected airlines and shipping times. I have happily recommended Covers & All to my friends and family, but I do wish that the website had been more transparent about the origin of the company and its products. It was only after delving deeper into the language and grammar used on the website that I realized I was not, in fact, dealing with an American company. Nonetheless, I remain happy with my purchase and the quality of the covers.

I recently made a purchase from Covers & All on their Australian website and unfortunately, I was left with a less than satisfactory experience. My order was scheduled to be delivered on the 15th March, and when it finally arrived, I was disappointed to find that the product materials were not what I had expected. Although I acknowledge that I may have some responsibility for this, as I may not have provided clear enough design specifications, I do believe that the online system could have contributed to some confusion.

Since the materials I received were not what I needed, it means that everything that I had paid for became a waste of time and money. However, to add insult to injury, the main portion of my order was not delivered, even though the system indicated that it had been. This is incredibly concerning and leaves me with an overall negative impression of this supplier.

As a customer, it is essential to receive accurate information about the status of my order at all times. The fact that I was given misleading information about the delivery of my order raises some serious questions about the reliability and trustworthiness of Covers & All. While I may have initially had high hopes for the quality of their products and services, this unfortunate experience has left me feeling disappointed and let down. I am not sure if I would engage their services again in the future.

When I ordered covers from Covers & All last year, I had some difficulties with getting the measurements just right. It took a while to find their email and reply to their request for fussy measurements, but eventually the covers arrived and they looked great! However, I was disappointed to find that the sun had faded my furniture and now I have to spend hours stripping them back. Despite the extra work, I appreciated the effort put into creating such high-quality covers. However, I was taken aback when my review received a low credibility rating, as I was not able to include my life story or photos to back up my claims. I want to assure everyone that my review is genuine and honest. Additionally, I found it interesting that my original two-star rating was transformed into a five-star rating when it was shown for publication. While I am glad that my experience ultimately ended on a high note, I believe it is important to be transparent and share all aspects of the purchasing process in our reviews.

I recently received an email from Covers & All (coversandall.com.au) offering a discount of 25% off sitewide with a maximum discount of $75 per order. Excited about the offer, I promptly placed my order well before the deadline of February 27th at 23:59 AEST to take advantage of the fantastic promotion.

However, upon entering the code SPECIAL25 at checkout, I was disappointed to find out that the discount was not being applied. I then received a message stating that the coupon code was invalid or had expired, which left me feeling confused and frustrated.

Not wanting to miss out on a savings opportunity, I continued with my purchase using the lesser discount that was provided to me in the message: SAVE15 for a 15% discount on my cart with a maximum discount of $60.

While I am overall satisfied with the cover I received from Covers & All, I cannot overlook the poor business practice of offering a promotion and then not honoring it. It is disappointing to receive such a misleading offer and it has left me wondering if I can trust future promotions from this company.

As a customer, I value honesty and transparency from the businesses I choose to support. While I may consider purchasing from Covers & All again in the future, I will be wary of any promotions they may offer and may need to be more cautious with my purchases.

My experience with Covers & All was relatively positive, with some minor drawbacks that I would like to highlight. Firstly, the delivery arrived a week overdue, however, as I did not need the covers urgently, this was not a significant problem for me. It would have been beneficial to have a slip to allow the delivery driver to leave the covers without having to make an additional trip.

When examining the covers, I was impressed with the quality; the zippers were sturdy, and I appreciated the thickness of the material. Overall, they look fantastic, and I was pleased with the purchase. However, I did notice that there were some unfinished seams with raw edges, which is not ideal.

One major concern arose when reading a warning on the back of the product label, which stated that the material used in the covers could cause cancer through exposure. This warning was not made apparent to me during the purchasing process, and I find this business practice bizarre.

In summary, I am happy with my purchase from Covers & All, despite some minor issues. I would have appreciated more communication regarding the delayed delivery, a slip to leave the covers upon delivery, and more thorough product information that included warnings about potential health risks associated with the materials used.

When it comes to finding the right company for your cover needs, it can be a daunting task. One website that has been gaining attention is Covers & All. While the website does offer a clear 20% off on first order, it's important to note that there is a maximum discount of $50. So, while it may seem like a great deal at first, be aware of what you're actually getting.

Now, when it comes to the actual product selection, there doesn't seem to be a comprehensive guide to help you determine which option is best for your needs. Do you only need cushion covers? Or are you looking for a full sofa covering, including cushions? And what about the Cover all option? It would be nice to have some clear pros and cons for each option to help make the decision-making process easier.

Another issue that some customers have reported is the lacklustre response to their inquiries. One customer mentioned that their email response seemed pre-written and didn't even address their concerns. And speaking of concerns, when it comes to measuring for custom-made covers, it can be tricky. Unfortunately, another customer complained that their response to their inquiry about measuring correctly was simply to make sure they measure and check carefully. This can be frustrating, especially when trying to get an accurate fit for objects with varied measurements.

Overall, while Covers & All may have some great options for covers, there are some areas that they could improve on. A more thorough guide to their products and customer service that addresses concerns specifically would go a long way in making customers feel more comfortable with their purchases.

My experience with Covers & All (coversandall.com.au) was less than satisfactory. After signing up for their newsletter and receiving a promised 20% discount and free shipping, I was disappointed to find that the advertised free shipping did not apply at checkout. Instead, the site added a $9.95 shipping fee, which could not be waived. Needless to say, I was not pleased about having to pay for something that I was promised for free.

What added insult to injury was that the product photos on the website were deceptive, causing me to make a mistake when ordering. When I brought this to the attention of the company, they didn't seem to care about the issue or make any effort to rectify it. I found this attitude to be quite disappointing and unprofessional considering the company's obligation to their consumers.

In addition to having misleading product images and poor customer service, I also found that the staff did not take my complaint seriously enough. They failed to see the problem from my point of view and instead continued to ignore the issues I raised. This lack of empathy and understanding made the experience even more disappointing.

Overall, I was left with a negative impression of Covers & All due to the aforementioned issues. I plan on reporting them to Fair Trading for their deceptive practices and lackluster customer service. I would advise potential customers to be wary of their advertising promises and carefully scrutinize their product images to avoid making costly mistakes at checkout.

I recently bought a waterproof cover from Covers & All for my outdoor furniture, but my experience with the product was disappointing. I noticed that the top sticking on the cover was not done properly and there were stitching issues with the leg clamp, which forced me to fix two eye bits. After inspecting the product, I came to know that it was made in India, so maybe it was produced cheaply. Due to these issues, I cannot recommend this product as it does not protect my furniture from the weather as promised. Every time it rains, the bar is wet when I remove the cover.

The customer service team at Covers & All asked me to send pictures of the stitching to resolve the issue, but it didn't seem to help much. I feel like it was a waste of my efforts and time.

Therefore, I have decided to buy a higher quality cover from a reputable company, even if it may cost a bit more. I don't want to compromise on the protection of my outdoor furniture as I enjoy spending time on my patio, even during rainy seasons. In summary, it is best to look elsewhere for a better quality cover for your outdoor furniture rather than going with Covers & All.

When I placed my order on Coversandall.com.au, I was expecting a faster delivery time given the Australian domain. However, I soon found out that my order had to come all the way from India, which wasn't clearly stated on the website. Although the product itself was of decent quality, I was disappointed to see significant creases on it upon unpacking. Even after leaving it outside in direct sunlight for a week, the creases still remained to a noticeable extent. To add to my frustration, when I contacted customer service, they suggested using a hairdryer to smooth out the creases - something I don't own.

I understand that no product or service is perfect, but I would have appreciated full disclosure on the product's country of origin and the potential need for additional tools to care for it. As a customer, it's important to feel like a company is thinking about my experience beyond just the sale. In this case, I felt like Covers & All missed the mark. Despite this, I will continue to shop around and hope for better experiences in the future.

The experience I had with Covers & All has been disappointing, to say the least. I was under the impression that the company was based in Australia, only to find out that it's actually based in India. I placed an order for covers that were supposed to be delivered on the 14th of December 2020 but have yet to arrive. When I contacted the company's customer service number, I was surprised to find that it was an Indian call centre.

After making contact, the customer service representative told me that the item would be delivered by DHL. To my disappointment, when I contacted them again to find out the status of my order, I was told that DHL doesn't deliver to my area. I was then told that I would receive it sometime in January via Australia Post. It's frustrating to have been given a delivery date that wasn't going to be met, and the fact that I received no notification about the delay was equally frustrating.

To add insult to injury, I was offered a 10% discount on my next order due to my complaint, which I declined. I have no intention of ordering from this company again, and to be honest, I would not have ordered from them had I known they were based in India. I feel that the company misrepresents itself as being based in Australia, which is deceitful.

In conclusion, I would advise anyone considering using Covers & All to think twice. The company is a scam that pretends to be from Australia, and their customer service leaves a lot to be desired. Save yourself the hassle and find an Australian company to do business with.

for the quality products and excellent service. I was really impressed with the overall experience I had with Covers & All. The ordering process was seamless and the shipping timelines were very impressive. I received my order in a very short amount of time which was very convenient for me.

The quality of the fabric was top-notch and I could tell that the materials used were of a high standard right from the start. I was also pleased with the level of stitching that went into the cushions. The overall quality was great with sewing, but there were a couple of aspects that could be improved on.

Though the ties and zips weren't perfectly aligned to be at the back of the cushions, it wasn't a major issue for me. It would have been ideal if they were in the right position, but I found it easy enough to work around. On a similar note, I did notice that there were seams and joins in the fabric where the top and base of the cushions come together. While I know that joins can save on the cost of materials, I felt that these could have been placed in a corner rather than 3/4 along the front of the cushion.

Although these minor issues were notable, I feel that the overall quality of the product was still very good. It's important for companies to listen to feedback, so I wanted to share my experience in the hopes that it could be used to improve in the future. Despite these small hiccups, I certainly would recommend Covers & All and look forward to my next order.