Cottonwood Futon — Fraud
The most disrespectful costumer service on the web or in the real world. sent defective products. NONE of my phone calls were returned. after spending hours writing and sending emails one or two were returned with the content of the email amounting to a few words. nothing was done to correct the problem. the company simply didn't return phone calls nor emails.
Do NOT purchase from this company. they have 100s of complaints with the better business bureau and dozens more the web itself. worst of all they sell extremely poor quality products
I truly don’t know how they manage to cover up their frauds from new customers with the number of dissatisfied and wronged customers.
here is their BBB information:
Name: Cottonwood Futons & Furnishings
Address: 1114 Stewart St.
Madison, WI 53713
Original Business Start Date: March 2006
New Owner Date: March 2006
Principal: Mr. Dan Stone, President
Customer Contact: Mr. Dan Stone, President - [protected] or [protected]@cottonwoodfutons.com; [protected]@cottonwoodfutons.com
Entity: Limited Liability Company
Incorporated: March 2006, WI