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Poor management and shoddy construction. Months behind schedule. House construction started, partially framed and then left to sit and rot in the rain for weeks. The plywood is coming apart. Roof started and then roofing felt left exposed to rain for days. Architectural drawing flaws resulted in improper footings that had to be repoured and roof trusses improperly installed and had to be redone. Massive number of building department identified flaws. Beautiful website and marketing with nothing behind it. Shoddy construction papered over with cosmetics.
The complaint has been investigated and resolved to the customer’s satisfaction.
I agree! Copperleaf was so far behind in our build we had to fire them. My husband and I think they got to big to fast and could not keep up. They were not honest with us when we would ask what the continued delays were. They made promises to us to get us to sign the contract and after 6 months and no work started we fired them. They charged us $5, 000 to get out of the contract (this was after we paid almost $28, 000 when we signed the contract) we asked for an itemized list of where this money was spent. We only know of our house plans (done prior to signing the contract) and a building permit. Very frustrating dealing with them. We just wanted out! The good news is we love the builder we have now and feel he builds a superior house to Copperleafs.