HORRIBLE COMPANY - SCAM
Early on this year, I went on a trip to Australia with a few friends. A month prior to my departure, I reserved a camper van from a rental company in Brisbane called Wicked Campers. They quoted me $1200 USD for two weeks and charged me an initial fee of $250.00.
After arriving in Brisbane, my friend and I boarded a train and walked a mile or so with our entire range of luggage (Surfboards, Clothes, Etc) to their location. The first vibe I received from the location is that it looked like an illegal chop shop. After 15-20 minutes or so of waiting, one of the girls requested that I sign a rental form and give her my driver’s license prior to seeing the full amount I was about to pay. I refused and requested that I receive a formal contract with a dollar amount prior to singing any forms.
By this time, it felt like something fishy was going on. She presented me with a quote of $2300 USD for a van that looked like it was about to die. This was nearly twice the amount that I was quoted online! I presented her with the receipt I received online and she said they would not honor that price and that if anything happened to the van I would have to pay out of pocket for it. I requested that they honor the amount on my online booking receipt. They refused and I told them I didn’t want the van. After requesting the initial deposit of $250.00 back, they refused yet gain. I told them I would file a complaint and a dispute with my credit card company.