Vasilis Mainecoon Breeder — Extremely poor customer service
This is a review to Vasilis Maine Coon breeder and the truly dreadful customer service received. I was to pick up 2 maine coon kittens from this breeder today. Because of a pet emergency I had to forfeit my deposit $400 plus an extra $150 because Patty the breeder pressured for more money for one of the kittens care. Please note the money loss is not the issue. The way we were treated afterwards is the motivation for this review. When I contacted the breeder last night to indicate the problem, I received a harassing email and phone call stating every four letter profanity that I have ever heard. She called us liars and said that she didn't believe the emergency. I offered to provide veternarinan records of what happened and she continued to call us names. It wasn't as if we asked for our deposit back, we just stated the reason of the emergency and why we couldn't take the kittens and our apology.
This woman clearly has mental issues and anger control problems. She was literally foaming at the mouth when she screamed profanities when I tried to explain the problem.See the Top 10 Worst Complaints in Raymore, MO The fact is that our geriatric dog attacked my mother's cat a couple of days ago and we were trying to discover why our dog was acting so strangely and worried about any kittens safety. We have since found that our dog has thyroid and renal issues and this could be causing mood swings. Our vet suggested to wait on bringing any animals into our home until we know for certain. My mom's cat needed emergency vet care for the damage our dog did. No doubt you can sense how desperate we were to protect all members of the household and why we needed to hold off bringing in new members.
We are not wealthy people. We are a military family and this financial loss doesn't come lightly. Nor does the plane ticket to fly out and get the kittens. Again we didn't ask for a dime back and felt deeply sad to not get the kittens. But safety is paramount.
This is written as a heads up to all of those who are thinking about buying from this woman that she can turn on you on a dime and I doubt would have provided any support if there had been a problem later on. I'm so glad to have found out about this unstable breeder before getting the kittens and we would NEVER recommend her cattery.