Pinnacle Security, LLC / Fraud
This company is a complete fraud. They send out salesmen to comb neighborhoods, tell you installation and activation of services are fee, you can cancel services at any time, basically anything to get you to sign a contract. Stupidly, we went off what the salesman told us and did not thoroughly read through the contract. A month later we are billed for 3 months worth of services, installation, activation and told we are stuck in a 3 year contract with no way out. They refuse to do anything, they only say "we can only go off what the contract states". They are completely disorganized and unethical. I get notices in the mail saying I owe amounts and when I call they tell me I have credits. One person tells me one thing, and then when I get a notice a week later stating something different and I call to check on it, the next person tells me something different. I sent a letter fours months ago complaining about their services and tactics and just got a return call-only for them to say too bad for me!
If you are looking for an honest, service-oriented company, beware and stay away from Pinnacle Security.