Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Peak Potentials Training / Big Scam - No Integrity

Posted:   User 
Complaint Rating:  45 % with 33 votes
45% 33
Contact information:
United States
I am trying to organize complaints against Peak Potentials Training, as I am also trying to get my money back. Please view my review in Yelp.com, as well as my attached letter below. Also I would encourage you all to put a review into Yelp.com as well. I see that some people who have gone through the Better Business Bureau seem to have gotten some resolution, but I suspect it is minimal compared to other possible avenues.

My letter to Peak Potentials Training sent on June 3, 2010:

I am following up on my phone conversation with a Quantum Leap customer service representative (Anita) on 5/18/10 in which I requested a refund of my purchase of the Quantum Leap package which, in conjunction with my friend, Laura G., I purchased on 5/30/09 in Salt Lake City, UT. I informed Anita I was not satisfied with the courses I had participated in so far and was requesting a refund and did not want to continue taking any courses. Anita looked up my account and informed me that, per the Peak Potentials policy, I had only 4 days after purchase to cancel and obtain a refund.

The reasons I am requesting a refund are as follows: I have attended only two trainings with Peaks Potentials Training, i.e., Enlightened Warrior Training last August 23-27, 2009, and Life Directions Intensive from January 14-16, 2010, and I got sick during BOTH trainings, and I was sick for several days thereafter. I attribute my getting sick to the schedule of staying up to or past midnight on most nights, which I feel does not support the necessity of getting a good night’s sleep, which I do not feel is healthy. I am a person who normally hardly ever gets sick. At the Enlightened Warrior Training, the yelling which is promoted throughout the program almost damaged the hearing in my left ear. While in a huddle of people during one of these many processes, I felt something in my left ear pop as one man was screaming in my ear, resulting in a ringing which did not go away for several weeks. I feel my hearing is at risk in future Peak Potential Trainings. Additionally, I have done a lot of personal growth work in my life, starting back in 1976. I was hoping in signing up for the Peak Potential trainings that I would be offered some very new and wonderful ideas and skills, which I do not feel has ended up being the case for me. I am physically fit and in excellent health. In fact, I was at one point a practicing raw foodist for 4 years. I have exposed myself to and done a lot of personal growth activities and am basically finding that what Peak Potentials is offering me is not that new or useful. I realize this may not be the case for most Peak Potentials participants, but it is the case for me.

Your customer service representative, Anita, referred to the cancellation policy on my receipt for the Quantum Leap purchase which states, “You may CANCEL this transaction at any time prior to midnight of the THIRD BUSINESS DAY after the date of this transaction.” What this means is that I spent $9, 997.50, but I had no possible opportunity to “try the service” due to the Peaks Potentials scheduling of their trainings, until after I was locked into the payment.

I know that T. Harv Eker supposedly prides himself on having integrity, but I fail to see how this policy has integrity. If becoming wealthy means you have to “trick” people out of their money, and then they have no recourse for getting it back if they are unhappy with the product or service, which was what Anita essentially told me, then that is not having integrity, and that is not how I ever want to do business with people in order to build wealth.

It should be noted that the cancellation policy, according to Anita, is inflexible. However, another policy that Peak Potentials has is that they only allow the Quantum Leap package to be purchased by family members, i.e., spouses, brothers, sisters, parents, children, and any combination thereof. However, Peak Potentials knowingly allowed Laura G. and I, who are just friends and not related, to purchase the Quantum Leap package together. Peak Potentials appears to hold to some of their policies but not others, at their whim. Peak Potentials was willing to bend their policy when they took my money but unwilling to do so when asked for a refund.

I am serious about wanting a refund and am prepared to notify the Better Business Bureau, the Nevada Consumer Affairs Division, the Federal Trade Commission, Yelp, and possibly other social media networks if necessary.

Therefore, please allow me to avoid having to use these avenues by promptly responding to my request by 6/18/10 for a full refund of $9, 997.50 for my portion of the Quantum Leap package. You may contact me at my return address above or by calling my home phone: xxx-xxx-xxxx. I am willing to return the 50 copies of the Secrets of the Millionaire Mind books I received and the iPod which has never been used, at your request. Please note that my portion of the Quantum Leap package was charged on Laura G.’s credit card, and therefore, a reversal of charges back onto her card is not appropriate. Please see my receipt, attached.

So far to date I have heard nothing from Peak Potentials Training. However, we have the avenues of social media and other possibilities to hit them where it hurts, i.e., the pocket book. Please join me in doing what you can.

Susan F.
Complaint comments Comments (28)    Updated: Complaint country United States Complaint category Products & Services


Sort by: UpDate | Rating
D  17th of Aug, 2010 by  User  Agree Disagree 0 Votes
I am a quantum leap all access member since 5/2008 at a cost of $30K, the value I have received is beyond a dollar value. I have attended about 10 of the courses and I have mostly all good things to say about the courses. They definitely completely transformed my life for the better. I had the change in my life because I played full on at 100% and I realized the changes I needed to make. You went to two courses and you allowed your mind to take you out of the game, that is not Peak's or Harv's fault, sadly it is yours. I know it is hard to hear but you are the one who is out of integrity in this situation. You decided to purchase quantum leap and you have gone to two of the courses and at both YOU could not perform, that is your problem not Peaks. Peaks fulfilled their obligation to you and YOU failed but you are looking for them to pay for your shortcomings by refunding money for services they provided to you. You said you went to MMI so you already knew the schedule of their courses before you purchased quantum leap. I know it is hard to hear but the problem is you. The good news is that it is not too late to better yourself by going to more classes before you membership expires and don't let your mind take you out...finish the game regardless of your insignificant illness, it is likely all in your head believe me I have been there. I rarely respond to things like this but I really feel like this need to be addressed as I owe a lot of the new life I am enjoying to Harv and Peaks and I am sure you could have the same experience if you look inside but don't get on the internet and say that Harv or Peaks have no integrity when it is clearly you who is out of integrity in this situation. I hope you find enlightenment.
D  2nd of Nov, 2010 by  User  Agree Disagree +2 Votes
sounds like a bad case of buyers remorse
N  30th of Nov, 2010 by  User  Agree Disagree +2 Votes
In response to this portion of your post - "However, another policy that Peak Potentials has is that they only allow the Quantum Leap package to be purchased by family members, i.e., spouses, brothers, sisters, parents, children, and any combination thereof. However, Peak Potentials knowingly allowed Laura G. and I, who are just friends and not related, to purchase the Quantum Leap package together." It is a bed or blood rule, one that is commonly used by many businesses but the people who took your form can't ask to see your birth certificates or have blood tests done to confirm, after all you could be sisters in law and therefore have different last names. It is a matter of the company accepting that you are telling them the truth that you are related to the person you are signing up with. In other words they want you to be honest.
D  6th of Dec, 2010 by  User  Agree Disagree -2 Votes
I know that one of the so called "healers" associated with peak potentials is a scam artist. I have know him all my life and have watched him scam people for whatever he could con them out of. Ronald Allen Downey associates himself with Peak Potentials and that fact alone is enough to know that this company does not check out the people who work with/for them. Ronald Downey has information about himself all over the web but none of it is true. He did not earn any degrees and dropped out of the metaphysical school program he was in in Missouri. University of Alaska has no such degree plans as wilderness studies. Ronald Downey was arrested and sued in Alaska for scamming the airlines. He uses vulnerable women wherever he goes. If you want a healing from him you better have plenty of money because he will only "treat" you as long as you pay and when you ask why you don't feel any better he'll tell you that you aren't doing what he told you to do and charge you more. His business practices cannot be validated through any legitimate means. there is no listing for Christ Ascension Trust, Tree of Life Trust, or anything else he involves himself in. He is never in one place for very long and it is difficult to contact him unless you sign up to send him messages through one of the many social media outlets on the web.
I cannot stress it hard enough that everyone needs to steer clear of Ronald Allen Downey.
N  24th of Dec, 2010 by  User  Agree Disagree +2 Votes
Susan, this is all old news now, and hopefully you have found some peace in your life. But if you read this, I completely understand how you feel about Peaks. The yelling is just too much for me. But I respectfully request that people not yell at me, I tell them I'm hard of hearing and it just sounds like MUSH to me (it does sound like MUSH), and then I wear cotton in my ears so I AM HARD OF HEARING. Works for me. What you need to do is want to change, believe you can change, and then DO SOME THING DIFFERENT. Because if you change ONE THING, then everything can change, starting with changing your attitude. Love and Peace to you.
N  6th of Feb, 2011 by  User  Agree Disagree +1 Votes
It's unfortunate, sad, but true that Linda's experience of not getting her due refund or proper, professional customer service is all too familiar with regard to MLM organizations. Yet, some participants come away with something they didn't have before. Good for them. Most people, however, do not. And that is the truth. One can argue and defend an MLM with "you get 100% if you put in 100%" all day long, but that's true of anything you do in life, so it's a rather generic argument or weak defense, really. And the "playing full on" and "100%" is standard, self-help lingo that's been around for a very long time, and was certainly not an invention of Peak Potentials.

Is it possible that an unfair assumption is being made about Linda getting sick? The first commenter, Gary72, writes that it's an "insignificant illness" and "likely all in (her) head believe me I have been there", and that Linda is the one who "failed" and has no "integrity" for expecting courteous customer service and a refund. Really? Seems a little harsh, and somewhat obtuse. This sharp judgment (instead of understanding and reassurance) is hardly what one would expect from a Peak Potential's Quantum Leap member who gave an astounding $10, ooo to the MLM for reprogramming. It's a biting defense of an MLM to make such a judgment of someone else's experience that was never personally observed.

Is Peak Potentials teaching passive/aggressive technique (how to break a dissenter down and then confuse them with wishes of hope and enlightenment) as a way to gain the 'millionaire mind'? Or is Peak Potentials about raising others up with you to the 'peak'? Seems the latter method would come from a place of integrity.
N  6th of Feb, 2011 by  User  Agree Disagree -2 Votes
My apologies, Susan, for I referred to you as Linda in my comment above, rather than by your correct name which is Susan, of course. (Linda is a friend who was in my thoughts, and your experience reminded me of her.)
N  6th of Feb, 2011 by  User  Agree Disagree 0 Votes
A correction on my first post above referring to Gary72 who publicly stated his financial donation to MMI: the post should have read "a Peak Potential's Quantum Leap member who gave an astounding $30, ooo (not $10, 000) to the MLM for reprogramming."
A  10th of Mar, 2011 by  User  Agree Disagree 0 Votes
Does anyone have any stories regarding Ronald Allen Downey, aka Dr Ronald Allen Downey, that they are willing to share? Good or bad? Please contact me: TheTruthofBreath@aol.com
N  31st of May, 2012 by  User  Agree Disagree 0 Votes
Well, I am about to attend my second Peak Potentials event. The first morning of the first event, I thought it was kind of hokey, the jumping up, the yelling...and took part rather reluctantly...mostly looking at those around me and wondering why they seemed like 'sheep' in mimicing the words they were asked to mimic, etc. In hindsight, I now believe that I thought it was hokey because it really didn't address any of my issues, known or unknown to me. However, after lunch it became a lot less hokey, even though the jumping up and the yelling continued here and there throughout the process. I now believe it became a lot less hokey because it did begin to address my issues about money. I can make money fairly easily, and make a lot of it when I get going, but my issue is I give it all away, so end up living day to day not giving myself a nice life. Well, they got me to look inside myself and find out why I am that way. What a revelation, I will tell you. And everyone had a different story and many different reasons why they are the way they are about money. They didn't tell us what to think. They MADE us think. Yes, I signed up for Quantum Leap, you bet I did. I paid my money and I am excited to go to the Trading Seminar this weekend. My stock account has been stagnant for years. I will write back as soon as I put some of the things I learn this weekend into practice and let you know how it goes. This is not my first stock trading seminar. I'm hopeful that it will be my last and will get into my head what the first one or two didn't. If it takes a little jumping up and down and yelling 'Yes", once or twice, ummm...I think that will be worth it. Thanks for the advice about the cotton in the ears, lol. I'll ask them about this Dr.guy and see what they say. Oh, and they told me I had three days to cancel too. I didn't cancel and I am committed to it, because I want to be committed to it, not because they co-erced or brainwashed me, lol. I am an A personality and do everything of my own free will, I can assure you, as most entrepreneurs are and do.
A  6th of Mar, 2013 by  User  Agree Disagree +1 Votes
Hey Susan - I've had a terrible experience in dealing with their customer service too. They offers a money back guarantee if you are not satisfied with their course, but they will do whatever they can to not honor it. Everyone is entitled to their own opinion - and some people get value out of what they teach, which is wonderful. Other don't - and there isn't anything wrong with that.

Please see my review: http://www.complaints.com/2013-03-06/education/peak-potentials/pasadena-ca-91106-us/peak-potentials-out-of-integrity-with-their-refund-policy/1001362619548641638.html
N  14th of Nov, 2013 by  User  Agree Disagree +1 Votes
I was a Quantum Leap member, attended a seminar in Los Angeles where they were offering many different investment opportunities, and decided to go with Grandview Partners, of which Adam Markel was a partner. I invested in one of their shopping center projects and received some updates at first, this was 2009, but upon recently trying to contact anyone connected with that group, including Adam, my calls and emails go unreturned. I am assuming at this point I have lost my investment. If anyone else has invested with this group I would appreciate hearing about your experience.
N  19th of Jun, 2017 by  User  Agree Disagree 0 Votes
@ArchVi How did you invest? You must have paperwork. You should have been notified and you can contact the proper authorities or look most things up online, in terms of public records property records, etc.
A  29th of Apr, 2014 by  User  Agree Disagree +3 Votes
Hey ArchVi;
Good luck on getting that investment! i must have been at the same course. Grandview Partners, LLC is no longer an active business and Adam doens't return calls/emails etc. I'm dealing directly with the principal of the property but again, not holding my breath on recouping my investment. It's amazing and telling that Adam is now CEO of Peaks.
N  14th of Jul, 2014 by  User  Agree Disagree +4 Votes
I attended MMI this past weekend in Anaheim, California, USA after hearing rave reviews. Several attendees I met had been to multiple MMIs. My sister is an event volunteer and has been trying to get me to go for three years. She believes in Peak Potentials and has been to other seminars.

It was phenomenal and I learned so much. I was so enthralled, I signed up for the "Quantum Leap" program, which includes access to six seminars: "Real Estate Workshop, " "Enlightened Warrior, " "Never Work Again, " etc.

My husband was very upset and we argued about my purchase for a long time. As a psychiatrist, he thought many of the tactics they used at MMI were outdated, ex. snapping your wrist with a rubber band to end negative beliefs. He said research proved this was ineffective 30 years ago. Telling people that the course normally costs $49, 846 but if you sign up on the spot, it costs only $6995, preys on people's impulses. It doesn't let people ponder and do their research. Prices on legitimate products don't change that drastically. They use the timeshare sales tactic.

After reading all of the complaints on various websites and this review http://personalexcellence.co/blog/never-work-again-seminar-days-3-4-review-and-conclusion/, I cancelled my purchase. You get three days to cancel. The passive income strategies touted in "Never Work Again" are hardly passive. Investing in stocks, forex, real estate, etc. is hard work and very risky. I know because I covered the stock market for a national business newspaper and own rental properties. Tenants fail to pay. They destroy things, which you have to fix. Writing a best seller is even harder. As is attracting eyeballs online to sell ads or creating a smartphone app.
N  11th of Aug, 2014 by  User  Agree Disagree +1 Votes
I have also invested with Adam and Grand View Partners following Extreme Wealth in 2009. Called them numerous times over the last few months with no response. I like to get in touch with other people who have invested with Grand View to discuss a course of action. My email is Bavaria25@gmail.com. Please contact me!
A  2nd of Sep, 2014 by  User  Best Best Advice Agree Disagree +5 Votes
We attended MMI this summer and signed up for Quantum Leap under a tremendous amount of pressure and psychological manipulation by the speakers. We cancelled the next day within our 3 day right to cancel and are so glad we did. We have heard a lot of horror stories from this organization and their customer service department is terrible. The courses are not covering complete material and are pitching the entire time to spend lots and lots of money. Isn't it odd that they preach getting wealthy and one of the main tenants of the wealthy is to get out of debt. Yet Peak Potentials pressures people into signing up for their $12, 000 programs using your credit card or their own in house financing but the result is you go into to debt to become wealthy. Now that is NOT a Millionaire Mind.
A  8th of Oct, 2014 by  User  Agree Disagree 0 Votes
My husband and myself attended Never work Again back in 2009. We put some $ towards Grandview Partners LLC of which Adam Markel was a partner at the time. Recently stopped receiving status updates and calls/emails not returned. Just found out that Grandview is no longer in existence. Would have been nice to be informed and given a heads up/opportunity to get money back. Now we're out our entire investment. Our disappointment and frustration are beyond words as we trusted money invested was not 'insignificant'. Same goes for another investment/training strategy we tried. Lost any and all faith in Peaks with the exception of the T. Harv Ecker's book.
A  28th of Oct, 2014 by  User  Agree Disagree +2 Votes
I just returned from the 4 1/2 days Train The Trainer event in Los Angeles that was held Oct 2014. It was Extremely disappointing. I currently do all training for our company and have several years of training experience, so perhaps I was expecting more Advanced techniques or skills than the course is designed for.

The fact that they kept insisting that 80 or 90% of the course should be about the environment you create and only 10 or 20% should be about the Content (WHAT you are teaching) summarizes EXACTLY what you can expect to receive by attending this or any of their courses.

I found the course is really designed for those with little to no sales experience or no training experience. The 4 1/2 days to cover about 1 day of practical information was an overkill and left me an extreme sour taste in my mouth. I felt the course was spread out to justify the high cost of attending and also to give numerous opportunities for them to sell more programs to you on a daily basis. I am extremely busy and was very much looking forward to the program, but unfortunately the take away was EVERYTHING taught in the program is available in a few hundred dollars of various sales books that every professional sales person or trainer should have already bought and read through the course of professional development. No "new" information is passed on during this course/seminar although a few alterations to approaches and techniques done in a different manner...but very few at that.

The schedule is designed to make everyone tired and it appeared to me that it is so designed to increase the likelihood of up-selling the attendees each evening when you are not well rested. They state several times in the course: High Emotions equals low intelligence and watching them Sell and Close and the attendees run to buy during some good sales pitches late in the evening demonstrated the truth of that statement. So much so, it was extremely difficult not to laugh as people ran up to spend a few more thousand dollars after getting 3 hours of sleep and being "pitched" to for several hours throughout the day.

If you are an experienced trainer you will get Very Little from this. Of course, you'll pick up a few things...but the question is: are those few things worth the couple thousand dollars AND the Large Time Commitment you are going to put in. Only you can answer that for yourself. Personally, I want at least 3 of my days back!

I was originally going to go to two more courses they offered in the spring, but after seeing the "quality" of the actual content of their training and the lack of respect for their attendees valuable time...I will personally Never attend a Peaks Training Ever Again! Charles
N  13th of Nov, 2014 by  User  Agree Disagree +2 Votes
I'm also trying to form a group for a class action lawsuit for many of the above mentioned reasons that ALL of you have posted. PLEASE contact me; I've been working with the Attorney General's office, but need more eyewitnesses to proceed forward. Thank you: ggonsg1@gmail.com I'll be willing to do all the legwork, just need your support.
N  10th of Mar, 2015 by  User  Agree Disagree +1 Votes
If people really knew the truth behind Harv Eker and Adam Markel they would be shocked. Markel has been sued for malpractice a few times and he cleverly skirts issues because his malpractice insurance pays his legal fees and settlements. Amazing he has not been disbarred. So he enters the world of personal development to be a "guru"? Come on!!! Really??? He scammed millions and then aligned with Eker who has also scammed millions from shady real estate deals and ATM machine scams.

Stay away from Eker and Markel - they are great actors and frauds. They are not that rich either LOL

Post your Comment

Pl Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Contact Us

Reply to