OneBinary.com or OneBinary / $250 deposit 12/29/2014 - immediate refund requested - never honored
I deposited $250 on December 29th, 2014 based on advertising of "Binary Trading Software".
The company being sold to me was/is "BinaryOne" or "BinaryOne.com".
I immediately received three phone calls from three different men, all three of them
claiming to be "Managers". The first was "Ted Wilson". The second was "Joe Ray". It
was Joe Ray who told me "Why did you deposit such a small amount of money?" He
then tried to get me to deposit $1, 000. My answer to him was, " Because $250 was the minimum
and I've never done this before. He treated me like I was an idiot. (By the way, his accent was definitely
"American", not "English". I requested a refund of my $250 on 12/31/2014, the day my deposit
was registered in their system (see below).
12/31/14 INTERNATIONAL PURCHASE TRANSACTION FEE $7.49
12/31/14 PURCHASE INTL AUTHORIZED ON 12/30 RRGKVV462 SHENZHEN CN S384363669136562 CARD 0863
I am now requesting a refund of exactly $257.33, the ACTUAL amount charged to me.
I was constantly and completely ignored. They tried to get me to fill out a "Withdraw Form" so they could
charge me $35. I argued with them for two weeks that I was requesting a REFUND, NOT A WITHDRAW!
Finally, on 01/13/2015, I filled out a withdraw form. I called them and they told me the
"withdraw process" takes five to ten days". They did not say business days. They said five to ten days.
I called on the 18th of January and was told, "Oh, it's only been five days and it does take five to TEN
DAYS. Today is January 24th, 2015. I called the number, [protected] and received a recording,
"The number you have dialed is not in service. Please hang up and try your number again." It is 10:50 A.M.
Mountain Standard Time right now when I tried calling the number from my cell phone the second time.