The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

LBC Integrated/XPost / delivery

1 Mabalacat, Pampanga, Philippines Review updated:

March 1: LBC notified me that I have a delivery. On the afternoon, the delivery personnel informed me that they will deliver. I told them my Mom will be the one receiving since I am confined at the hospital. My Mom informed me that no one arrived to deliver. Called the delivery personnel and he said he'll deliver it the following day.
March 2: No attempt at delivery. Called and a different person answered the call. He said he will tell his colleague.
March 3: Called the number again and the person who answered said he does not work at LBC. His friend who is the one working at LBC just used his phone; ‭+[protected]‬. Then he gave me another number tel:+[protected]. But it wouldn't answer my calls. So I just texted and asked if the items would be delivered today. No answer.

Rs
Mar 2, 2018
Sort by: UpDate | Rating

Comments

  • Ia
      7th of Mar, 2018
    Best Best Advice +4 Votes

    Same experience. XPOST Integrated notified me that my package is up for delivery yesterday. I asked my colleagues to receive it but nobody came. I looked up my order status and now it says failed delivery because consignee is not available. Wow!

  • Cl
      2nd of Aug, 2018
    0 Votes

    @ian b. natanggap nyu po bah yung package nyu po? anu po ginawa ny0??? huhuhu pag track ko sa tracking number sabi nila na says failed delivery because consignee is not available...

    i did not even recieve any call or text

  • An
      8th of Aug, 2018
    0 Votes

    @ian b. I have the same experience now. Kahapon pa siya out for delivery pero wala namang dumadating. Tas failed bigla.

  • He
      12th of Mar, 2018
    +2 Votes

    Today was supposedly the day that my parcel will be delivered. Out for delivery sya today but when I check the status it said "Delivery failed due to house closed"? How can you explain this when my other order arrived today under BAE and my mom and my hubby is just at home I told them it will be delivered today and to receive it on my behalf. Ilang beses na to nangyari sakin and its unacceptable. D man lng nga tumawag or ngtxt na andyan na sila eh bzta bzta na lng umalis at nilagay na house closed. Anoh to gaguhan ba? Parang kng kelan lng nila gsto mgdeliver dun lng sila mgdedeliver eh. Binabayaran sila pra kumita d inaayos ang trabaho. Kng tamad sana sya umakyat sa taas edi sana tumawag nlng na nasa baba na sya at kng pwd nlng ako bumaba pra kunin ang order ko ganun lng kdali yun eh. Hindi na ganito gagawin sa status ng delivery ko.

  • Re
      19th of Mar, 2018
    +2 Votes

    @HelenYsa I feel you. Nangyari din po sa akin yan. House closed samantalang wala namang nagtext or tawag na andun na sila sa tapat ng bahay namin. May mga riders po na sadyang TAMAD at gusto ata pagpunta sa isang bahay, may tao agad na sasalubong sa kanila. Kesyu madami pa silang idedeliver at ayaw nilang magtagal sa isang bahay. Kainis. Hinihintay mo yung delivery tapos aalisan ka. Di ba nila alam ang importansya na maihatid nila agad ang package sa may ari?? Sana lahat ng rider may LOAD ang mga celphone para makapag inform nang maayos. Para hindi TAMAD makipag communicate.

  • Tm
      25th of Apr, 2018
    0 Votes

    @Redhandedjill i feel you po. sakin din, wala po daw ako sa lugar ng delivery di man lang nag text o tumawag. every minute kong chini-check ang phone ko pero umabot na ang gabi wala pa ring delivery, tapos pag track ko sa product "return to the seller initiated" na.

  • Wo
      11th of Jun, 2018
    0 Votes

    @tmptrss Omg!!! I have the same experience! How can we repost this? I have made an order on a certain shop and this already happened for like 3x already and on the 4th time, it says that delivery failed and refuse to accept daw ung item, seriously? Wala man lng nakarating sa bahay namen even wala man lng text or call. Grabe this is so frustrating tlga! Ugh!

  • Ja
      3rd of Jul, 2018
    0 Votes

    @HelenYsa Hello ganyan din po nangyari sakin. Ano po gnawa nyo para bumalik yung nag deliver?

  • Ma
      23rd of Jul, 2018
    0 Votes

    @Redhandedjill Same thing happened to me po. Diba dapat tawagan nila tayo pag idedeliver na nila o kaya kapag andun na sila mismo sa place mo. Ahm.

  • Ru
      12th of Mar, 2018
    +1 Votes

    Same case sa akin. I waited the whole day yesterday since I got a text message na my package will be delivered but no one came. When I checked my tracking, it states that delivery failed because consignee is out. Wow! They could have called if nasa area na sila kung hirap sila puntahan ang exact location but nothing. Basta basta na lang nilagyan ng consignee is out ang tracking. Will never purchase from seller na lbc integrated ang courier. Buti pa black arrow, hindi madamot sa text. Will text in the morning, then will text again like an hour, before informing me na they are coming.

  • Ef
      13th of Mar, 2018
    +1 Votes

    Same issue with LBC/xpost integrated. I am in Cebu and i have never experienced any issues with the shipping and delivery when it comes to my online shopping. T
    Yesterday I checked the status of my order in Shopee and the last update was Mar 10, it was still in Yakal (don't know where it is but I'm assuming it is in pasig or anywhere in MM). When I got back to the app this morning it already showed Failed delivery, Delivery unsuccessful due to: Consignee is unavailable. Updates on delivery status were delayed and all of a sudden it will show up failed delivery?! I am working homebased and I am home every single day FYI Xpost! Trabaho trabaho din delivery boys pag may time! Nobody showed up here on our doorstep and nobody even texted to ask where my location is!

  • Gl
      16th of Mar, 2018
    0 Votes

    Same experience. March 5 na-ship. March 12 out for delivery ang status. March 16 na pero hanggang ngayon wala pa rin. LBC/Xpost Integrated this is so unacceptable!

  • Pe
      17th of Mar, 2018
    -1 Votes

    Xpost/LBC this is so unacceptable! Waited for my delivery yesterday, no one came and was at home all day! Next thing to see on the tracking information is that failed delivery! Imagine!!! This is ridiculous and the height of unprofessionalism and misconduct! Call yourselves to order. Never had issues with other delivery systems. Just make sure my order is delivered. Called the line and no one was picking up. Why?

  • Mj
      22nd of Mar, 2018
    0 Votes

    i feel you guys.. grabe sobrang inis na inis din ako sa delivery ng lbc xpost integrated na yan.. hndi sila marunong mghanap ng address. ginamit ko ung adress ng company ko para kung dumating eh ako msmo ang mgreciv ngtxt cla ng morning then naghabilin agd ako s guard n tawagin ako pg dumating pro ni anino ng khit anung rider ng lbc wla man lng pumunta tpos nkalagay agad s status na cannot find the adress eh pagpasok ng industrial park kaunang company ung samen kya imposbleng hnd makita tpos hndi man lng kc ngttxt ung rider kung hnd nla makita. anung purpose na ngbgay tayo ng no. s knla kung hndi nman nla gagamitin pra iadvise kung hnd makita ung place. nxt order ko inadress ko na sa hauz nmen, the same reason hnd dw nla makita eh tapat lng kmi ng skul napakadaling hanapin ng address ko. pro ang totoo wala man lng tlga pumunta. nkakapikon na eh

  • Jo
      5th of Apr, 2018
    0 Votes

    Same thing.. How can you guys put a status of "consignee not available". Tumawag pa yong delivery personel nio sa cebu tapos galit pa atah na sinasabi di ko daw sinagot yong tawag nia at first and told him that I was on travel when it happens. Talked to him and informed him that I'm available na and I will wait, He even told me that he will deliver the package since he is in the nearest area but no one comes. I even txted him but No Reply.. Please check nio phone nila bago kayo magpost ng status na wala talagang consignee.. Very Dissapointed 🤔

  • Dr
      7th of Apr, 2018
    0 Votes

    Just happen today . and first time to order from a seller which only has Xpost as the choice of logistic. woke up with a notification from shopee that my parcel will be delivered today so i waited . normally, when i order online my parcel will be delivered in morning . BLACK ARROW and LEX (LAZADA EXPRESS) will inform me via email or sms that they will deliver my order soon or when they are near at my area . Now with xpost/lbc i didn't even receive a single message then they will put on my status that I am "UNAVAILABLE" ? i mean WTF! I didn't even left the house because i want to personally receive my order. ni di man lang nagtext . kahit text man lang at ako nalang pupunta sa kanya . thumbs down sa LBC ! bukod sa napaka strikto na sa pag claim ng pera . napakatamad pa ng delivery team . 5 pm updated na sa tracker nila na unavailable (DAW) ako. so assuming till 5 pm lang sila while other logistics delivery team works till 7:00 PM . I WILL NEVER EVER ORDER AGAIN SA KAHIT ANONG ONLINE SHOP THAT PARTNERS WITH XPOST/LBC !! WALANG KWENTA

  • Gi
      21st of Apr, 2018
    +1 Votes

    HAHAH SO THERE IS A BIG CHANCE THAT MY PARCEL WILL BE CANCELLED.. ON TRANSIT IN THE SAME AREA SINCE APRIL 16 PA AND EXPECTED ARRIVAL WAS APRIL 20.. SO BETTER DO THE ONLINE TRANSACTION NALANG SIGURO SA LAZADA.. HAHAHA

  • Nu
      22nd of Apr, 2018
    +1 Votes

    3 Times na ako nag-order but still incorrect address. Futa. Palaging ganun tsaka bigla nalang mag cacancell after 5 days. Nagtatrabaho ba talaga ang LBC ngayon? Baka hindi naman! Sabi pa nila jan sa LBC na "We like to move it!" Ehh ano yang company niyong mga TAMAD! Tamad pa na maghanap ng address! Incorrect address nalang kahit kailan! Buset! Umayos naman kayo ahh!!

  • Cj
      11th of May, 2018
    0 Votes

    My story is all about the attitude of the driver who delivered the parcel, he said if it’s okay not to give the exact change because he has no coins, I said just change to the nearest store politely, and he pretend to go to the store and change coins then came back to me not knowing that I have been observing him.(I saw him, he didn’t reach the store, but just pretend he did so he will not be caught) he has coins but that’s his tactics, not to give the exact change to have extra money.
    After that he came to me and give me the change and shouted at me saying that next time I should be a fast and hurry up opening the gate to get the parcel because I’m disturbing him, he said he’s busy and have other parcel to deliver. Really?! That attitude? Just because I didn’t give him the change?! Would it be different if I have given him what he want?! Oh boy this Shoud be reported so they’ll know how the drivers are ruining the good name of the company.

  • Za
      14th of May, 2018
    0 Votes

    I’m from Cebu. Pwede po ba na ganito? Out for delivery agad? Eh, wala png update kung nakarating na ba ng Cebu? Nakakalito kasi, bigla nalang Out for Delivery yung status eh.

  • Za
      16th of May, 2018
    0 Votes

    Same exprience with xpost integrated. Ang status ko naman is pospone the delivery. Bakit ganun? Sayang order ko.. Mas okay pa sa lazada which is ninjavan mag order kasi tumatawag talaga sila pag nasa area na sila. Dito ni txt wala akong nareceive. Nkaka inis..

  • Za
      17th of May, 2018
    0 Votes

    @Zarah Mae Tatoy Hanggang ngayon wala parin. Bwisit

  • Je
      16th of May, 2018
    0 Votes

    Mga walang kwenta at sinungaling mga taga LBC!

  • Ma
      21st of May, 2018
    -6 Votes

    May i ask po kung anong number nila? Thank you po

  • Me
      28th of May, 2018
    +1 Votes

    base sa shipping information dapat nung may 27 pa siya madedeliver saakin, so naisip ko sunday yun baka walang work. so nag antay ako kinabukasan and wala pa rin nangyari. hanggang ngayon wala pa din yung items na pinapaship ko. sa shopee ako umorder at inextend guarantee ko na. so pag hindi daw nadeliver at hindi ako nakapag bayad ng 30, cancel na daw automatic ang order ko. grabe!! nag aksaya lang ako ng oras sa pagiintay, sana bumili nalang ako sa iba. hanggang ngayon wala pa ring dumadating. alam ko malayo lugar ko pero yung ibang courier hindi naman ganyan! buti nalang talaga at COD yung order ko kung hindi nagkanda gulo gulo na.

  • He
      31st of May, 2018
    0 Votes

    Ay ang LBC palaging sinasabi na out of delivery zone gusto nila sa tabi lang ng branch nila ang bahay na papadalhan mo. Tamad ata sila. Mas maganda ang NINJAVAN. Ordered at lazada at NiNjavan gamit nila, sa awa ng diyoa door to door delivery nila. Tumatawag muna sila kung tatanggapin mo ang item

  • Jp
      1st of Jun, 2018
    +1 Votes

    I also have bad experience with XPOST Integrated today, and binastos pa ako nung rider. Nkakabwiset talaga. Ni hindi man lang nag-effort tumawag. Kadalasan naman kase, yung ibang riders they make sure may network coverage yung kinokontak nila thru text. Tulog na ako nung ngtext sya, panggabi yung trabaho ko, 8pm-5am. Tinext ko naman sya, nireplyan around 2pm nagising ako, kaso binastos ako. Sinubukan tawagan ng husband ko(na gigil na gigil sa ginawa ng bw**et) yung rider pgkauwi ngayong gabi. Out of coverage ang gago. I'm enclosing screenshot of our convo thread nung rider. Pasensya na po sa di makaintindi ng dialect, it's in Cebuano kase. Basta, nung tinanong ko if mgdedeliver ba ulit tomorrow, kase 2 tries yan eh, standard protocol. Ang sagot eh "sunod tuig" meaning... "next year"! Sya pa lang talaga ang na-encounter ko na ganun, ang BASTOS talaga, and so unprofessional. Eto yung number na ginamit; 09270544785.

  • Rh
      2nd of Jun, 2018
    0 Votes

    Ang problema ay ang mga nag dedeliver. Lagi nilang sinasabi na hindi sila pwedeng umakyat sa building at dapat ang tumatanggap ang bumaba kahit na ang address ay may nakalagay na floor. Sinasabi ng delivery man na walang binibigay sa kanila na pang parking. At sila ay nagsasabi pa na kung aakyat sila pag na tow ang kanilang motor e dapat daw kme ang magbayad! Napaka walang disiplina. At ano ba namang klaseng delivery yan! Totoo ba LBC na walang pondo kayong ibinibigay sa kanila para sa parking?

Post your comment