Kangaroo Express Stores / Increased Danger to Employees
On November 16th, 2012, I, a 3rd shift employee, was told that now it is Company Policy that $100.00 bills absolutely MUST be accepted at all hours, no matter what the purchase is, and the employee is required to make change. This decision has removed the safety net of limited funds late at night, and in my opinion, increases the danger for the 3rd shift workers. Kangaroo follows up store robberies by firing the employee who was robbed, typically claiming said employee had more than the $75.00 maximum allowed amount in the till. The sign on the door says register has less than 50. I'll note that up to now, at my discretion, I've been fine about taking a large bills for large purchases. By comparison, the drug dealers buying 79 cent wraps and wanting me to break a C-note after midnight prove to be the troublemakers.
Additionally, this change in policy is NOT in writing, so the employee has no proof that the new rules are being followed, when the company can so easily claim the older policy was not being adhered to. Either way, the employee gets the sharp end of the stick.
During the hire process, many documents had to be signed saying I received the employee handbook, access to the employment website, etc... none of which were delivered, and I was told the company doesn't give those out anymore... but sign here.
The computer training about robbery said the usual about no weapons, no fuss, just go along for safety. But after the robbery, company policy says do NOT call the police... employee is to call the manager or DM... and say nothing to the media.
Worst of all, every rule includes the phrase "leading up to and including termination".
I think the Company should be required by Law to provide changes in Policy to the employees in printed form, especially when monetary decisions overrule both industry standards and employee safety.