eBillMe / Takes Forever
So eBillMe was doing a promotion on TigerDirect's site. $25 off $100 purchase when you use eBillMe for the first time. I placed the order on Jan 30th, 2010. I got the eBill and paid it right away hoping to get my item in less than a week.
I checked my orders status 3 days later (Feb 3rd, 2010) and it was still "On Hold", so I called up TigerDirect and they said that the funds haven't gone through yet. Then I called up eBillMe. They said the funds have not gotten to them yet. They said it usually takes 3-7 business days for the funds to transfer over from the bank. Fine I'll check back next week since it could take up to 7 business days for the funds to reach eBillMe.
Finally, late Monday (Feb 8th, 2010) I saw the funds get transferred out of my bank account.
Today, (Feb 9th, 2010) I got a reminder e-mail saying that I still have to pay me eBill.
I quickly called up TigerDirect and they said that they haven't received the funds yet. I just got off
the phone with eBillMe and they said it can take up to another 3 business days for them to transfer the
funds over to TigerDirect. Once TigerDirect receives the funds, they will release my order to be shipped,
which can take another 3-5 business days.
With all those waiting days added up, I probably won't get my item until Feb 17th, 2010 and I blame eBillMe.
If I would have paid via PayPal or Credit Card like I usually do, I would have gotten my item 3 days ago, but because I wanted to save an extra $25, I won't see it until after Valentines day, which was what I bought the item for. So I saved $25 eBillMe promo + $15 bing cash back, but it wasn't worth it. I need that gift by this Friday and I thought 2 weeks would have been plenty, but it wasn't.
I buy from only reputable e-tailers and probably don't need eBillMe to hold my funds for me. There's already something just as bad, PayPal, but that works much better and faster.