Clearly Filtered / customer service/false advertising
I saw ads and videos for a water filter pitcher, so I ordered one even though it was way overpriced ($70). The only instructions were a few pictures and no details. Their website doesn't let customers register so they can track orders or check status, and there is no live chat. They also don't send shipping confirmation. I was very upset when I saw the lid was loose and was apparently designed backward. The water filters slowly. Worse is that when I poured a glass, water flooded all over my counter. I can only use it if I put the pitcher in my sink. They don't give a money back guarantee and refuse to refund money. On their website they state that "customer satisfaction is not currently available at this time". They don't care about customer satisfaction - you buy it, it's yours. On their Facebook page, they don't respond to complaints, simply ignoring angry customers. They also don't respond to emails. This is what they call "customer service". Stay far away from these scammers! I will never order from them again. They conned me once with their false ads on the Internet and their YouTube videos.